bmlt-enabled / yap

Find meetings or someone to talk to over the phone leveraging a BMLT root server.
https://bmlt.app/yap
MIT License
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Yap Reports does not seem to be recording Meeting Lookups #627

Closed IlexOpaca1992 closed 1 year ago

IlexOpaca1992 commented 2 years ago

We are on version 4.1.2. We see meeting lookups in Twilio logs but not in Yap. It remains zero in Yap. Also, Volunteer Lookups seems to be undercounted. We can see in the Twilio logs the last action POST to status.php but nothing appears in Yap logs.

dgershman commented 2 years ago

What is your status callback on that number?

IlexOpaca1992 commented 2 years ago

https://nanj.org/yap/status.php


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 3:05 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

What is your status callback on that number?

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1221388042, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM75PT27RVSOO7TIW7BTV2ET6DANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

dgershman commented 2 years ago

Was there an error in Twilio logs?

dgershman commented 2 years ago

Also do you see an errors in the logs on your instance? They are typically in storage/logs

IlexOpaca1992 commented 2 years ago

No errors in the Twilio logs. There are, however, a lot of outgoing SMS of the form "You have an incoming phoneline call from +13154916745" and these are being sent to the Helpline volunteers. I think this is unrelated to the Reports issue but am wondering why this occurs.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 7:28 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Was there an error in Twilio logs?

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IlexOpaca1992 commented 2 years ago

I see the web server logs - they are pretty big so I searched on status.php. There are no errors, just http "200" responses associated with status.php. No "500" or "404" errors. Not seeing any errors with anything in the Yap directories.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 7:39 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Also do you see an errors in the logs on your instance? They are typically in storage/logs

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dgershman commented 2 years ago

Very strange. Can you send a screenshot of your Twilio configuration ? You can block out the number.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:18:10 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

I see the web server logs - they are pretty big so I searched on status.php. There are no errors, just http "200" responses associated with status.php. No "500" or "404" errors. Not seeing any errors with anything in the Yap directories.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 7:39 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Also do you see an errors in the logs on your instance? They are typically in storage/logs

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IlexOpaca1992 commented 2 years ago

TYPE Local CAPABILITIES Voice, Fax, SMS, MMS LOCALITY Manasquan, NJ US NOTES — Voice & Fax ACCEPT INCOMING Voice Calls CONFIGURE WITH Webhook, TwiML Bin, Function, Studio Flow, Proxy Service A CALL COMES IN Webhook

HTTP GET PRIMARY HANDLER FAILS Webhook

HTTP POST CALL STATUS CHANGES

HTTP POST CALLER NAME LOOKUP Disabled EMERGENCY CALLING Emergency Address is not registered. Add Emergency Address Messaging MESSAGING SERVICE Choose a Messaging Service CONFIGURE WITH OTHER HANDLERS Webhook, TwiML Bin, Function, Studio Flow, Proxy Service A MESSAGE COMES IN Webhook

HTTP GET PRIMARY HANDLER FAILS Webhook

HTTP POST


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:26 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Very strange. Can you send a screenshot of your Twilio configuration ? You can block out the number.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:18:10 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

I see the web server logs - they are pretty big so I searched on status.php. There are no errors, just http "200" responses associated with status.php. No "500" or "404" errors. Not seeing any errors with anything in the Yap directories.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 7:39 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Also do you see an errors in the logs on your instance? They are typically in storage/logs

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dgershman commented 2 years ago

Screenshot?

IlexOpaca1992 commented 2 years ago

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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dgershman commented 2 years ago

A can’t see the actual configuration of the number. From what you pasted.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:56:27 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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IlexOpaca1992 commented 2 years ago

Can you tell me what information you want when you say “configuration of the number” so I know what screen to take a screenshot of? What is some of the stuff on the screen so I can identify it.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 9:40 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

A can’t see the actual configuration of the number. From what you pasted.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:56:27 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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IlexOpaca1992 commented 2 years ago

Is this what you need or something else?


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 9:40 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

A can’t see the actual configuration of the number. From what you pasted.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:56:27 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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dgershman commented 2 years ago

Under the management of the phone number it should show how you have your webhooks configured .

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 9:51:00 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Can you tell me what information you want when you say “configuration of the number” so I know what screen to take a screenshot of? What is some of the stuff on the screen so I can identify it.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 9:40 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

A can’t see the actual configuration of the number. From what you pasted.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:56:27 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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IlexOpaca1992 commented 2 years ago

Sent the screen shots last night as 3 attachments. Did they arrive?


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 10:05 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Under the management of the phone number it should show how you have your webhooks configured .

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 9:51:00 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Can you tell me what information you want when you say “configuration of the number” so I know what screen to take a screenshot of? What is some of the stuff on the screen so I can identify it.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 9:40 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

A can’t see the actual configuration of the number. From what you pasted.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, August 20, 2022 8:56:27 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot of what exactly - I just sent you a copy/paste of the Twilio config for the number? I did this because I would have to send multiple screenshots to send the same amount of stuff.


From: Danny Gershman @.***> Sent: Saturday, August 20, 2022 8:47 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Screenshot?

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dgershman commented 2 years ago

They did not. You may need to attach them in the ticket itself.

IlexOpaca1992 commented 2 years ago

Screenshot 2022-08-20 220038 Screenshot 2022-08-20 220105 Screenshot 2022-08-20 215942

dgershman commented 2 years ago

This looks good. Is there any data in any of the following tables in MySQL?

IlexOpaca1992 commented 2 years ago

I was wondering what next steps are to diagnose this? Happily the system appears to be working fine except for the Reports. Volunteer call routing and meeting lookups work fine, it's just the reports so if you are busy I get it.


From: Holly Green Sent: Sunday, August 21, 2022 5:20 PM To: bmlt-enabled/yap; bmlt-enabled/yap Cc: Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes, there is data in all three of these tables, quite a bit actually.

The Reports in Yap are not completely empty, they have just never recorded any Meeting Lookups at all and only record some of the known Volunteer Lookups.


From: Danny Gershman @.***> Sent: Sunday, August 21, 2022 1:56 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

This looks good. Is there any data in any of the following tables in MySQL?

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1221592943, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM7352GV4WAVOUL4BUCLV2JUUXANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

dgershman commented 2 years ago

Can you email a dump of the database and your config.php to dannygershmangmailcom?

From: IlexOpaca1992 @.> Date: Tuesday, August 23, 2022 at 4:14 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>, Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627) I was wondering what next steps are to diagnose this? Happily the system appears to be working fine except for the Reports. Volunteer call routing and meeting lookups work fine, it's just the reports so if you are busy I get it.


From: Holly Green Sent: Sunday, August 21, 2022 5:20 PM To: bmlt-enabled/yap; bmlt-enabled/yap Cc: Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes, there is data in all three of these tables, quite a bit actually.

The Reports in Yap are not completely empty, they have just never recorded any Meeting Lookups at all and only record some of the known Volunteer Lookups.


From: Danny Gershman @.***> Sent: Sunday, August 21, 2022 1:56 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

This looks good. Is there any data in any of the following tables in MySQL?

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1221592943, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM7352GV4WAVOUL4BUCLV2JUUXANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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IlexOpaca1992 commented 2 years ago

The whole database or just specific tables?

Do you need any Twilio logs too?


From: Danny Gershman @.***> Sent: Tuesday, August 23, 2022 4:16 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Can you email a dump of the database and your config.php to dannygershmangmailcom?

From: IlexOpaca1992 @.> Date: Tuesday, August 23, 2022 at 4:14 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>, Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627) I was wondering what next steps are to diagnose this? Happily the system appears to be working fine except for the Reports. Volunteer call routing and meeting lookups work fine, it's just the reports so if you are busy I get it.


From: Holly Green Sent: Sunday, August 21, 2022 5:20 PM To: bmlt-enabled/yap; bmlt-enabled/yap Cc: Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes, there is data in all three of these tables, quite a bit actually.

The Reports in Yap are not completely empty, they have just never recorded any Meeting Lookups at all and only record some of the known Volunteer Lookups.


From: Danny Gershman @.***> Sent: Sunday, August 21, 2022 1:56 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

This looks good. Is there any data in any of the following tables in MySQL?

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1221592943, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM7352GV4WAVOUL4BUCLV2JUUXANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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IlexOpaca1992 commented 2 years ago

Any particular format for the database dump? I have access to phpMyAdmin and the export defaults to "SQL" but there are other choices.


From: Danny Gershman @.***> Sent: Tuesday, August 23, 2022 4:16 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Can you email a dump of the database and your config.php to dannygershmangmailcom?

From: IlexOpaca1992 @.> Date: Tuesday, August 23, 2022 at 4:14 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>, Comment @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627) I was wondering what next steps are to diagnose this? Happily the system appears to be working fine except for the Reports. Volunteer call routing and meeting lookups work fine, it's just the reports so if you are busy I get it.


From: Holly Green Sent: Sunday, August 21, 2022 5:20 PM To: bmlt-enabled/yap; bmlt-enabled/yap Cc: Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes, there is data in all three of these tables, quite a bit actually.

The Reports in Yap are not completely empty, they have just never recorded any Meeting Lookups at all and only record some of the known Volunteer Lookups.


From: Danny Gershman @.***> Sent: Sunday, August 21, 2022 1:56 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

This looks good. Is there any data in any of the following tables in MySQL?

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dgershman commented 2 years ago

Ok figured out what's happening. The issue occurs because you use a statewide number that is not pointed to a specific service body. This essentially means data is allocated to a generic service body called General (0). There are some bugs that need to be fixed, and they will be present in Yap 4.2.0. However, do not fret, data is being captured, even though you can't see it.

Below is a screenshot showing the current data set from your snapshot:

Screen Shot 2022-08-23 at 7 59 52 PM Screen Shot 2022-08-23 at 8 00 28 PM
IlexOpaca1992 commented 2 years ago

Awesome! I am glad you could figure this out. Thanks again!


From: Danny Gershman @.***> Sent: Tuesday, August 23, 2022 8:01 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Ok figured out what's happening. The issue occurs because you use a statewide number that is not pointed to a specific service body. This essentially means data is allocated to a generic service body called General (0). There are some bugs that need to be fixed, and they will be present in Yap 4.2.0. However, do not fret, data is being captured, even though you can't see it.

Below is a screenshot showing the current data set from your snapshot:

[Screen Shot 2022-08-23 at 7 59 52 PM]https://user-images.githubusercontent.com/1850811/186286471-f8485dc3-eca4-4b49-88a1-3b4c7b784c7c.png

[https://user-images.githubusercontent.com/1850811/186286471-f8485dc3-eca4-4b49-88a1-3b4c7b784c7c.png]

[Screen Shot 2022-08-23 at 8 00 28 PM]https://user-images.githubusercontent.com/1850811/186286586-a426f6b2-6e5b-4817-8a01-48a9c6104449.png

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dgershman commented 1 year ago

proposed fix released in 4.2.0

IlexOpaca1992 commented 1 year ago

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

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dgershman commented 1 year ago

Yes. Use the 7.4 named file.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 3:55:43 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

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dgershman commented 1 year ago

The release note needs to updated.

IlexOpaca1992 commented 1 year ago

We tried the yap-4.2.0-php-7.4 and it gave an error that PHP 8 was required for Composer or something.

We tried yap-4.2.0-php-8.0 with PHP 8.1 on our site. Calls seemed to work ok but the Reports on the admin console just give "Error" in a box above where the details would normally show up. This happens no matter what service body is selected.

Reverted to yap-4.1.2 and PHP 7.4.


From: Danny Gershman @.***> Sent: Saturday, September 10, 2022 4:04 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes. Use the 7.4 named file.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 3:55:43 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1242427324, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM74MUE3N4HQX27OG7KDV5OML5ANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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dgershman commented 1 year ago

The builds were updated today, if you can give it another try and let us know if it works for you.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 10:53:51 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

We tried the yap-4.2.0-php-7.4 and it gave an error that PHP 8 was required for Composer or something.

We tried yap-4.2.0-php-8.0 with PHP 8.1 on our site. Calls seemed to work ok but the Reports on the admin console just give "Error" in a box above where the details would normally show up. This happens no matter what service body is selected.

Reverted to yap-4.1.2 and PHP 7.4.


From: Danny Gershman @.***> Sent: Saturday, September 10, 2022 4:04 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes. Use the 7.4 named file.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 3:55:43 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1242427324, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM74MUE3N4HQX27OG7KDV5OML5ANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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IlexOpaca1992 commented 1 year ago

Yes, there is data in all three of these tables, quite a bit actually.

The Reports in Yap are not completely empty, they have just never recorded any Meeting Lookups at all and only record some of the known Volunteer Lookups.


From: Danny Gershman @.***> Sent: Sunday, August 21, 2022 1:56 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

This looks good. Is there any data in any of the following tables in MySQL?

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IlexOpaca1992 commented 1 year ago

The 7.4 file throws this error: "Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 8.0.2"."


From: Danny Gershman @.***> Sent: Saturday, September 10, 2022 4:04 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes. Use the 7.4 named file.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 3:55:43 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1242427324, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM74MUE3N4HQX27OG7KDV5OML5ANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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IlexOpaca1992 commented 1 year ago

Loaded yap-4.2.0-php-7.4 . It no longer gives an error asking for PHP 8. Calling and system works but the Reports do not work at all. Choose any service body and it says "Loading" for a second or two then says "Error".


From: Danny Gershman @.***> Sent: Sunday, September 11, 2022 11:55 AM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

The builds were updated today, if you can give it another try and let us know if it works for you.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 10:53:51 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

We tried the yap-4.2.0-php-7.4 and it gave an error that PHP 8 was required for Composer or something.

We tried yap-4.2.0-php-8.0 with PHP 8.1 on our site. Calls seemed to work ok but the Reports on the admin console just give "Error" in a box above where the details would normally show up. This happens no matter what service body is selected.

Reverted to yap-4.1.2 and PHP 7.4.


From: Danny Gershman @.***> Sent: Saturday, September 10, 2022 4:04 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Yes. Use the 7.4 named file.

Get Outlook for iOShttps://aka.ms/o0ukef


From: IlexOpaca1992 @.> Sent: Saturday, September 10, 2022 3:55:43 PM To: bmlt-enabled/yap @.> Cc: Danny Gershman @.>; State change @.> Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

Hi Danny,

on the change notes for Yap 4.2.0 it says "Yap now requires PHP version 8.0 and higher." but there are two files that can be downloaded, one says PHP-8.0 and one says PHP-7.4. Does this mean it still works with 7.4?


From: Danny Gershman @.***> Sent: Friday, September 9, 2022 4:25 PM To: bmlt-enabled/yap Cc: Holly Green; Author Subject: Re: [bmlt-enabled/yap] Yap Reports does not seem to be recording Meeting Lookups (Issue #627)

proposed fix released in 4.2.0

— Reply to this email directly, view it on GitHubhttps://github.com/bmlt-enabled/yap/issues/627#issuecomment-1242427324, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A2TZM74MUE3N4HQX27OG7KDV5OML5ANCNFSM57DJNIRA. You are receiving this because you authored the thread.Message ID: @.***>

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