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Cannot recovery bnb token in bep2 wallet #465

Open Hataru84 opened 1 week ago

Hataru84 commented 1 week ago

I have not open my trust wallet about 1 years When i open the wallet it say need migration my bnb token I follow the step to migration the bnb token but still failure It ask me to download the extension but several times fail How i cant migration all my asset from bep2 wallet to

From wallet bnb1094p8cjlfch0uukhnheclum7m6qezxryv78uy9

To 0x7611c4acc51584DF2585483749B62422C93b1C82

Total asset 1.080147

unclezoro commented 6 days ago

I have not open my trust wallet about 1 years When i open the wallet it say need migration my bnb token I follow the step to migration the bnb token but still failure It ask me to download the extension but several times fail How i cant migration all my asset from bep2 wallet to

From wallet bnb1094p8cjlfch0uukhnheclum7m6qezxryv78uy9

To 0x7611c4acc51584DF2585483749B62422C93b1C82

Total asset 1.080147

hey @Hataru84 you are not able to migrate the fund now, as the cross chain bridge has shutdown between Beacon Chain and BSC. Now you need wait until middle Dec, the BNB chain will setup a token recover tool so the legacy token can be recovered on BSC. Stay tuned with BNB Chain blog.

Check this doc for further details: https://docs.bnbchain.org/bc-fusion/post-fusion/token-recovery/, the mainnet tool will add later.

Demilewis commented 2 days ago

I have not open my trust wallet about 1 years When i open the wallet it say need migration my bnb token I follow the step to migration the bnb token but still failure It ask me to download the extension but several times fail How i cant migration all my asset from bep2 wallet to

From wallet bnb1094p8cjlfch0uukhnheclum7m6qezxryv78uy9

To 0x7611c4acc51584DF2585483749B62422C93b1C82

Total asset 1.080147

Hi there @Hataru84! It appears that you are encountering an issue with migrating your BNB from the BEP2 chain to the BEP20 chain within Trust Wallet. When BNB was initially issued on the Binance Chain (BEP2) and later migrated to the Binance Smart Chain (BEP20), users were required to perform a token migration, particularly during the network transition.

Given that you have not accessed your wallet in approximately a year and are now experiencing difficulties with the migration process, I have outlined a step-by-step guide to help you resolve the issue and successfully transfer your assets.

To address this matter efficiently, I recommend reaching out to the support team for specialized assistance with the withdrawal process.

You can access recovery guidelines and further assistance through the following link: Trust Wallet Dapps Support Ticket Requests. On the page, you will find a live chat option in the bottom-right corner—click it to connect directly with a support agent who can provide timely and effective solutions.

For the fastest resolution, I highly recommend using the live chat feature.

Thank you for your patience and understanding. I am confident that this issue will be resolved promptly.

Kind regards