Feature Request: Option to Notify Customers of Exception (for Groups)

pikurasa commented 2 years ago

It would be great to have an option to "notify customer of date exceptions".

When using the "repeat" tools, the admin chooses which days to have as "exception".

For groups of activities that repeat a lot, and have such exceptions, it would be great if the customer could be notified of such exceptions (if the admin has toggled these notifications on).

I ask customers to check the calendar via "My Account", but sometimes they don't and they forget there is a planned exception (e.g. holiday, break, etc.)

I think this option is only necessary for groups.

yoancutillas commented 2 years ago

Thank you for this request. It sounds rather specific, this would probably be up to custom development. Can you specify who should be the recipients?

pikurasa commented 2 years ago

Can you specify who should be the recipients?

The recipients should be the customers (those who have booked the activity).

Example:

An event occurs every Saturday for 2 months.
It is booked as a group of 8 weeks.
Week 3 is a holiday, an "exception" in the event's repetition
Weeks 1 and 2, customer is notified as "a reminder" of tomorrow's event on Friday
On Week 3, the customer is notified with a "no event reminder" that tomorrow is an exception to the repeated event

I do not think there needs to be support for situations any more complex than described above, such as events that happen sometimes Mondays, sometimes Saturdays, for example as there is no predictable pattern.

yoancutillas commented 2 years ago

Thank you for your clarifications, I didn't understand that at all in the first place :)

bookingactivities / booking-activities

Feature Request: Option to Notify Customers of Exception (for Groups) #109