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bookingactivities / booking-activities

Wordpress plugin booking system
GNU General Public License v3.0
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Cart Expiration Count Down is not visible on the page #188

Closed yabdali closed 1 year ago

yabdali commented 1 year ago

Hi, I am facing a strange issue. When booking an event, I get redirected to the cart page but the Expiration count down isn't visible although by check the source code I see its visible (screenshot attached). I have the following settings in booking activities WooCommerce tab: Cart settings> Activate cart expiration: Selected Timeout (minutes): 30

Can you please guide me on how this can be fixed? Thanks

bookingact_expiration

yoancutillas commented 1 year ago

Hello, This issue may be due to a conflict with a third party plugin / theme, Can you follow the instructions below "Booking Activities doesn’t work as it should" here: https://booking-activities.fr/en/documentation/faq/ ?

yabdali commented 1 year ago

Hello, This issue may be due to a conflict with a third party plugin / theme, Can you follow the instructions below "Booking Activities doesn’t work as it should" here: https://booking-activities.fr/en/documentation/faq/ ?

Using the default seem doesn't fix the problem! Any further suggestion? bookingexpire

yoancutillas commented 1 year ago

Thank you,

The issue is that the js/woocommerce-frontend.min.js file is not loaded on your site. Actually, almost none of the Booking Activities' javascript files are loaded on your cart page, which is abnormal.

This may be due to a caching / optimizing system, maybe on the server side. Can you check on your side, ask your webhost, and deactivate them if any are active?

If this doesn't fix the issue, I will need an administrator access to your website or to a development website where I can reproduce the issue (all plugins must be deactivated except Booking Activities and WooCommerce, and the Twenty TwentyThree theme active). You can send it to contact@booking-activities.fr.