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bookingactivities / booking-activities

Wordpress plugin booking system
GNU General Public License v3.0
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When customer books, sometimes 2x the number of spaces is taken #198

Closed Amamficat closed 6 months ago

Amamficat commented 11 months ago

A customer books 3 spaces. They are charged for 3, get an email for 3, but 6 slots are taken up and unavailable for booking. This has been happening for a few months. Not related to cart timeouts.

yoancutillas commented 11 months ago

Hello, we would need to be able to reproduce the issue on demand to find its origin. Can you send me a link to the product page and instructions to reproduce the problem?

If you don't know how to reproduce it, can you still send me a link to the product page? I can try to make some tests.

We can also compare and analyse the orders, can you send me screenshots of:

To do that, go to WooCommerce > orders > click the order > here, take a screenshot, I need to see the "Payment via" line, the "Date created" and "Status", all the "Order notes" and all the "Items".