Trying to track ticket channels across multiple cohorts is tough so we need a way to make it easier on the afternoon team. Some centralised view is desirable.
This may involve some dev work either on Montessori or on a Discord bot that copies ticket threads / replies to/from a teacher only channel
Trying to track ticket channels across multiple cohorts is tough so we need a way to make it easier on the afternoon team. Some centralised view is desirable.
This may involve some dev work either on Montessori or on a Discord bot that copies ticket threads / replies to/from a teacher only channel