booleanbites / houzi-support

Support forum repo for issues & bugs reported for Houzi Flutter App.
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Contact Agent Form Not Working #143

Closed rencetek closed 4 months ago

rencetek commented 4 months ago

Hello.

I only have an issue regarding mailing. The contact agent form on the app isn't working, though the one on the website does. Care to help?

PS. Thanks for your support on Issue #133 , was able to find the error and I added it there. You can update your documentation that we should always remember to update the config on the Houzi API app on Wordpress whenever we update our config via Houzi Builder or Code Editor. That was the main issue.

AdilSoomro commented 4 months ago

Can you send your website name and app secret in the email: houziapp@gmail.com

AdilSoomro commented 4 months ago

What issue do you see with the contact on the mobile app?

rencetek commented 4 months ago

All other forms work except contact agent. It just keeps on loading when I press send and never gives any response for over 10 minutes

On Wed, Feb 7, 2024, 1:15 PM Adil Soomro @.***> wrote:

What issue do you see with the contact on the mobile app?

— Reply to this email directly, view it on GitHub https://github.com/booleanbites/houzi-support/issues/143#issuecomment-1931924212, or unsubscribe https://github.com/notifications/unsubscribe-auth/BATAWADLR2CATGTTUCIY453YSNV6XAVCNFSM6AAAAABC3KHKMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMZRHEZDIMRRGI . You are receiving this because you authored the thread.Message ID: @.***>

rencetek commented 4 months ago

Received your testing emails.

On Wed, Feb 7, 2024, 1:22 PM Laurence Inyang @.***> wrote:

All other forms work except contact agent. It just keeps on loading when I press send and never gives any response for over 10 minutes

On Wed, Feb 7, 2024, 1:15 PM Adil Soomro @.***> wrote:

What issue do you see with the contact on the mobile app?

— Reply to this email directly, view it on GitHub https://github.com/booleanbites/houzi-support/issues/143#issuecomment-1931924212, or unsubscribe https://github.com/notifications/unsubscribe-auth/BATAWADLR2CATGTTUCIY453YSNV6XAVCNFSM6AAAAABC3KHKMSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMZRHEZDIMRRGI . You are receiving this because you authored the thread.Message ID: @.***>

AdilSoomro commented 4 months ago

Did you make any changes to the code or something? We've checked with the houzi code on our end and it seems to send emails fine.

Additionally, we need logs from your end. Launch the app on device, open any listing details and then send email. Send the logs from Android Studio for the session.

Checkout the video here:

https://github.com/booleanbites/houzi-support/assets/856233/749d8817-bf19-477f-8298-6f47223a3c62

rencetek commented 4 months ago

somehow it stopped for now

rencetek commented 4 months ago

will do well to record a video if I notice it again

AdilSoomro commented 4 months ago

Feel free to open new issue if you face any problem.