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booleanbites / houzi-support

Support forum repo for issues & bugs reported for Houzi Flutter App.
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Inquire Listing Information not working on the app side #60

Closed topoika closed 1 year ago

topoika commented 1 year ago

Hello there, I have run into an issue while trying to inquire the information of a listing, the error message is below Server Error:Make sure Email function is working on your server! please help

AdilSoomro commented 1 year ago

Hello, is your server capable of sending emails? Does it have smtp configured? Does Enquire form works on your website?

topoika commented 1 year ago

Yes, it does work on the website

AdilSoomro commented 1 year ago

Hello, what is your website address?

topoika commented 1 year ago

Hello, what is your website address?

it's geo52.com please

AdilSoomro commented 1 year ago

Hello, we're unable to access your website from here. Is there any restriction or security applied to your website?

topoika commented 1 year ago

Hello, we're unable to access your website from here. Is there any restriction or security applied to your website?

yeah sometimes, try using a VPN please

AdilSoomro commented 1 year ago

Can you send your secret key to our email: houziapp@gmail.com for testing purpose.

AdilSoomro commented 1 year ago

Upon our investigation, we found out that WP Mail SMTP Lite Plugin is causing an issue. And this issue is not happening on mobile app only, it is happening on website enquire form as well.

When WP Mail SMTP Lite Plugin is disabled, the enquire form works as expected.

So it is advised to seek help from WP Mail SMTP support about these.

Feel free to open new issue when there's any app related issue. Marking this as closed.