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bootsie123 / F1-Web-Viewer

A simple grid-based web viewer for Formula 1
https://f1webviewer.netlify.app
ISC License
168 stars 23 forks source link

Video players stay black #33

Closed 2fst4u closed 3 years ago

2fst4u commented 3 years ago

Describe the bug Streams don't play at all. Video players stay black.

To Reproduce Steps to reproduce the behavior:

  1. open a stream as normal and click the play button
  2. Nothing happens

Expected behavior Stream begins to play

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

F1TV Account (please complete the following information):

Additional context Browser console shows the following errors:

Tracking Prevention blocked access to storage for https://www.google-analytics.com/g/collect?v=2&tid=G-QH40ELPHB6&gtm=2oe7e0&_p=1197533762&sr=1200x800&ul=en-nz&cid=710191642.1626579773&_s=2&dl=https%3A%2F%2Ff1webviewer.netlify.app%2F&dt=F1%20Web%20Viewer&sid=1626579772&sct=1&seg=1&en=user_engagement&_et=15778. f1webviewer.netlify.app/:1 Tracking Prevention blocked a Ping request to https://www.google-analytics.com/g/collect?v=2&tid=G-QH40ELPHB6&gtm=2oe7e0&_p=1169701885&sr=1200x800&ul=en-nz&cid=710191642.1626579773&_s=1&dl=https%3A%2F%2Ff1webviewer.netlify.app%2F&dt=F1%20Web%20Viewer&sid=1626579772&sct=1&seg=1&en=page_view. www.google-analytics.com/g/collect?v=2&tid=G-QH40ELPHB6&gtm=2oe7e0&_p=1169701885&sr=1200x800&ul=en-nz&cid=710191642.1626579773&_s=1&dl=https%3A%2F%2Ff1webviewer.netlify.app%2F&dt=F1%20Web%20Viewer&sid=1626579772&sct=1&seg=1&en=page_view:1 Failed to load resource: net::ERR_BLOCKED_BY_CLIENT DevTools failed to load source map: Could not load content for https://d33wubrfki0l68.cloudfront.net/bundles/index.2ae109a3.js.map;: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE

I turned off the tracker blocking and it gets rid of the errors about that, but doesn't fix the issue. I have also changed network in case the network was blocking something. Browser ad block is disabled also.

I'm not too sure what's going on, th video just stays black as if tthe play button did nothing.

bootsie123 commented 3 years ago

Thanks for the report! I'll try to fix this as soon as possible since it's a major issue. I'm not sure if I'll be able to fix it before the race, but I'll try!

bootsie123 commented 3 years ago

Hmm. I've tried to reproduce this on Chrome and Edge without success. (I do get the warnings though, they shouldn't be causing the issue). Are you by any chance watching while live?

Also, just as a heads up, you can keep tracker blocking and ad blocking on. It shouldn't effect the main functionality of the app

2fst4u commented 3 years ago

No sorry this was a replay

On Mon, 19 Jul 2021, 00:29 John Arrandale, @.***> wrote:

Hmm. I've tried to reproduce this on Chrome and Edge without success. Are you watching while live?

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bootsie123 commented 3 years ago

Interesting. Have you tried logging out and back in? (You would get an error message in the consolelog though if this was the case). I assume everything works fine if you use the F1TV website?

2fst4u commented 3 years ago

Yea regular F1TV works fine. Don't worry it's not high priority if I seem to be the only person with this issue but I'm curious to know what's causing it haha.

I've tried a couple of times in different browsers in different locations so that's required seperate logging in each time yes.

On Mon, 19 Jul 2021, 02:45 John Arrandale, @.***> wrote:

Interesting. Have you tried logging out and back in? (You would get an error message in the consolelog though if this was the case). I assume everything works fine if you use the F1TV website?

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bootsie123 commented 3 years ago

I'm pretty curious about what's causing it too haha. In the developer tools, can you open the network tab and then navigate to the site and try to load a video? It should log the requests. Could you then press the download button to export everything to a HAR file and send that to me?

bootsie123 commented 3 years ago

Quick update to keep everyone in the loop. I did end up receiving the HAR file via email and it seems there is an error when a video tries to load causing it to show black instead. The error is as follows:

F1_FER technical package is available in your region after Current Season ends since 2021-08-01T17:00:00+02:00

Considering regular F1TV works fine, I'm not entirely sure where the problem lies. For right now I'm going to close this issue and mark it as wontfix. However, if there are any leads with this on my side or if anyone else experiences this issue then I'll definitely open it back up

bootsie123 commented 3 years ago

@2fst4u Just curious, what happens if you try to use the self-hosted version of the site? I wondering if something weird is happening with the CORS proxy. Have you also tried a different device?

2fst4u commented 3 years ago

Have tried a different device and the same thing happens. I haven't tried self hosting yet as I'm hanging out for that arm docker release. When that gets pushed to dockerhub I can give it a try.

bootsie123 commented 3 years ago

Sounds good! I've been trying to setup an automated release for the multiarch image, although it's been taking a bit of time. Hopefully I'll be able to get it done in the next few days. If not, I'll just manually build and release it for now