Asset page hanging after updating to 4.1.2

[johnfmorton]

I updated a client's site to Asset Usage version 4.1.2 on Craft CMS version 5.4.4.

After updating, the Assets page would no longer load, and eventually, a "server error" was reported in the control panel.

No log files were generated during this process, so I have no file to share.

Since Asset Usage had been updated, I disabled it and the Assets page suddenly loaded as expected. Since disabling it fixed the issue, I have uninstalled it completely from this site. I wanted to report the problem in case others are having the issue and can help track down the cause.

The other plugins used on the site are:

• CKEditor 4.2.0
• Contact Form 3.1.0
• Control Panel CSS 3.0.0
• Cookies 5.0.0
• Entry Editor Links 5.0.0
• FastCGI Cache Bust 5.0.0
• Hyper 2.0.5
• Imager X 5.0.2
• Linkit 5.0.0
• Navigation 3.0.4
• Odds & Ends 5.0.0
• Retour 5.0.3
• SEOmatic 5.1.3
• Sprig 3.5.0
• Table Maker 5.0.2
• Template Comments 5.0.3
• Typogrify 5.0.1
• User Manual 5.0.2
• Vite 5.0.1

[roelvanhintum]

@johnfmorton thanks for the heads up! Do you have an error log you can share? It would really help.

[johnfmorton]

Unfortunately, I do not have a log file. As I mentioned above, no log file was generated.

The error happened on multiple environments. I tried to get a log file though. I cleared out all my log files, restarted the server and then I the assets page in the control panel. The site would hang but no log file would be generated.

The site function as expected until I went to the asset panel.