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bosefirmware / ced

Bose Firmware / Software - ced (AE2, Frames, Noise Cancelling Headphones 700, OE, On-Ear Wireless, QuietComfort 35 II / QC35 / QC35II, QuietControl 30 / QC30, SoundLink Color II, Micro, SL Mini Special Edition, Mini II, Revolve, SoundSport Free, Pulse, Wireless, SoundWear Companion, connect)
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BoseUpdaterInstaller_7.1.13.5138.exe does not launch on Windows 10 #40

Open rgoudie opened 8 months ago

rgoudie commented 8 months ago

I just bought a new Bose SoundLink Mini II. A sheet in the box directed me to btu.bose.com to down the Bose Updated installer. I downloaded BoseUpdaterInstaller_7.1.13.5138.exe. Apparently, this update is from 2015.

I scanned it with my anti-virus and it appears fine. I launched the installer on my Windows 10 computer. It hangs and never* appears.

I can see the task appear in the TaskManager, but it just sits in the Background processes section.

Any solutions?

(Did I just buy an near-obsolete device?)

Canawan commented 6 months ago

Have you fixed it yet?

rgoudie commented 6 months ago

No, I have not. Still waiting for some support.

Canawan commented 6 months ago

I'm also waiting but it seems too late, I wonder if anyone is still here?