As a supplier I have a registered contact phone number. When an order is placed online the system calls me with an interaction like this:
"Hi, this is BNG calling with an online order. Press 1 to accept, 3 to reject". They press "1"
"The customer name is Jeff Fenton."
"The customer will pickup the order at 5:45PM"
"The order includes: an espresso, latte, and bubble tea. There are a total of 3 products."
"Press 1 to confirm the order, 2 to repeat, or 3 to cancel."
The result of the call updates the order in the database and sends an email to the customer.
bossnass1986
commented
8 years ago
As a supplier I have a registered contact phone number. When an order is placed online the system calls me with an interaction like this:
"Hi, this is BNG calling with an online order. Press 1 to accept, 3 to reject". They press "1" "The customer name is Jeff Fenton." "The customer will pickup the order at 5:45PM" "The order includes: an espresso, latte, and bubble tea. There are a total of 3 products." "Press 1 to confirm the order, 2 to repeat, or 3 to cancel." The result of the call updates the order in the database and sends an email to the customer.