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bostrot / telegram-support-bot

A Telegram ticketing/supporting system.
https://botspace.bostrot.com
GNU General Public License v3.0
426 stars 151 forks source link

Messages are received in staff chat, but replies do not go to user! Commands don't work either! #96

Closed XMVZ closed 2 years ago

XMVZ commented 2 years ago

Describe the bug Everything is set up properly on Debian. I have tried with GROUP and SUPERGROUP. The bot is admin. The console is not throwing any errors...

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To Reproduce Steps to reproduce the behavior:

  1. Send a message to the bot.
  2. Message is received in chat.
  3. Reply to message does not go to user.
  4. Commands don't work either.

Expected behavior Commands and messaging working...

Screenshots EVERYTHING IS SET UP PROPERLY!

image image

Additional context Dev mode is also OFF but it says it's on...

What do I do?

XMVZ commented 2 years ago

Something new...

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XMVZ commented 2 years ago

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bostrot commented 2 years ago

Two bots are answering because you have the Bostrot Support Bot in your group too. You should remove that. Also make sure that everyone in your group that is replying has admin privileges in that group. You can also check the config/debug.log for more logs.

XMVZ @.***> schrieb am Mo., 20. Juni 2022, 08:22:

[image: image] https://user-images.githubusercontent.com/79497004/174537767-e1d697b2-30eb-4209-8ea3-daf824011359.png

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