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Google Earth Plugin Displays Blue Instead of Terrain After Zooming #763

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?

1. Go to http://www.google.com/earth/explore/products/plugin.html
2. Zoom in slowly until blue screen appears
3. Zoom out until blue screen disappears

What is the expected output or behavior? What do you see instead?

Terrain should be displaying but nothing but blue is being displayed instead.

Which plugin version are you using?

This appears to happen in both 6.1 and 6.2 but doesn't happen in 5.2.

Which browsers and operating systems are affected?

This occurs in IE7, IE9, FF and Chrome on XP and Windows 7.  I have not been 
able to replicate this problem using either 6.1 or 6.2 on OSX.

Please provide any additional information (code snippets/links) below.

This has been reproducible within the preview screen on the plugin download 
page so this definitely appears to be plugin specific.

Original issue reported on code.google.com by aporos...@gmail.com on 5 Mar 2012 at 4:28

Attachments:

GoogleCodeExporter commented 9 years ago 
It happens to me as well! If you zoom in furtherdown, you can only see the land 
countours, as the mainland is displayed in lighter blue and the sea in a little 
darker! Plus there is no details in the contours of the mainland! It happened 
to me as soon as I updated to the newest version 6.2!

Original comment by glamours...@pathfinder.gr on 6 Mar 2012 at 6:26

Attachments:

GoogleCodeExporter commented 9 years ago 
I get tens of reports from users having this issue since they upgraded to 6.2. 
This is becoming a real problem. Some of them pointed out this may be related 
to DirectX being used in 6.2 compared to OpenGL in previous version.

Original comment by xtas...@gmail.com on 15 Mar 2012 at 9:57

GoogleCodeExporter commented 9 years ago 
Sorry, I'm a little late in confirming this publicly, but we've been taking a 
look at the problem.

It's interesting that the first report mentions that this is a problem in 6.1 
as well, though all other reports I've seen have this as a new regression in 
6.2. Can anyone else reproduce this in 6.1?

Original comment by bcke...@google.com on 19 Mar 2012 at 10:53

GoogleCodeExporter commented 9 years ago 
I had thought there was a customer or two using 6.1 who were encountering this 
problem but I'm not entirely positive.  It could be limited to only 6.2.

In any case, I've been working with Avnish on this issue and just sent him a 
bunch of info I gathered from one of our customers.  Hopefully it will shed 
some light on the problem.

Original comment by aporos...@gmail.com on 20 Mar 2012 at 1:52

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
It works in OpenGL mode.

Original comment by robcali...@gmail.com on 20 Mar 2012 at 10:12

GoogleCodeExporter commented 9 years ago 
Issue 758 has been merged into this issue.

Original comment by bcke...@google.com on 23 Mar 2012 at 10:46

GoogleCodeExporter commented 9 years ago 
I am also having this issue. Attached is the "about" screen along with 
screenshots of this issue occuring.

Original comment by xoviat on 25 Mar 2012 at 3:26

Attachments:

GoogleCodeExporter commented 9 years ago 
However, this is not occuring in OpenGL mode for me:

Original comment by xoviat on 25 Mar 2012 at 3:32

Attachments:

GoogleCodeExporter commented 9 years ago 
I have encountered a problem mid February that is still unresolved. The flight 
simulator

http://www.ge-flightsimulator.com/gefs.php#

uses GE.  However, "earth" portion of GEFS hasn't loaded for me in over a month 
now
and and leaves me with BLUE sky only. I have tried everything.

Running XP home
Firefox and Chrome

I have deleted Google Earth and rolled back to earlier versions.
Tried the latest release.
Deleted and reinstalled the GE plugin numerous times 
Checked to ensure video drivers are current.

All functions of GEFS work except the earth portion.  That means I see
only blue and some 3d images at lower altitudes.

Clues that may help :  I have just reinstalled the latest GE in Direct
XL and OpenGL and I loose imagery below 928 mile altitude when in GE.

Also, when I do fly in GEFS and use the map, my plane shown on the map
is followed by a second blue one, almost like lagging behind it.

So please, can anyone help?

from GE about.

Google Earth
6.2.1.6014 (beta)
Build Date
2/2/2012
Build Time
2:03:34 pm
Renderer
OpenGL
Operating System
Microsoft Windows (5.1.2600.3)
Video Driver
Intel (00006.00014.00010.04543)
Max Texture Size
2048x2048
available video memory
128 MB
Server
kh.google.com

Original comment by markandn...@gmail.com on 26 Mar 2012 at 1:22

GoogleCodeExporter commented 9 years ago 
I am also having this problem with the google earth plugin with version 
6.2.1.6014.  It happens on my Vista and also my Xp.  To get this working on my 
site ( http://relusa.com/info/#/thomasNoble/thomasnoble?pos=0 ) I did this: 
1. Uninstall both Google Earth and the google earth plugin.
2. Install the older version of Google Earth, which includes the plugin.  Here 
is how to get the older version. Go to the Google's download site for Google 
Earth:  http://www.google.com/earth/download/ge/agree.html
Click on the link that says "advanced setup." Click the radio button, "Previous 
version (6.1 beta)"  Then click "Agree and Download."
3. If you are hosting the web page like me, I had to put the key back into the 
web page.  Someone said that they are not assigning a key anymore.  I found 
this site but have not tried it:  
https://developers.google.com/maps/documentation/javascript/tutorial#api_key

Original comment by larry...@gmail.com on 19 Apr 2012 at 6:40

GoogleCodeExporter commented 9 years ago 
Issue 743 has been merged into this issue.

Original comment by bcke...@google.com on 23 May 2012 at 9:59

GoogleCodeExporter commented 9 years ago 
Issue 791 has been merged into this issue.

Original comment by bcke...@google.com on 23 May 2012 at 10:00

GoogleCodeExporter commented 9 years ago 
Issue 790 has been merged into this issue.

Original comment by bcke...@google.com on 23 May 2012 at 10:01

GoogleCodeExporter commented 9 years ago 
I had the same problem. I disabled the layer of atmosphere and is now perfectly.

Original comment by mortegam...@gmail.com on 4 Jun 2012 at 6:16

GoogleCodeExporter commented 9 years ago 
[deleted comment]
GoogleCodeExporter commented 9 years ago 
I am experiencing the same problem. I have tried all of the above 'solutions' 
as well as disabling the ability teh web page has to cache in the browser but 
non of them seem to solve the issue. The API works on some occasions and then 
does not on others. I am not sure if it is my web hosts server behaviour, in 
some instances the API has worked on one server and not on another. It could 
well be the ability your browser has to receive and process information.

Original comment by xwe...@gmail.com on 23 Aug 2012 at 10:27