Google Earth Plugin support for Internet Explorer 10 (IE10)

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google.earth.isSupported() shows that the browser theoretically is supportet, 
but even when visiting

http://www.google.com/earth/explore/products/plugin.html

the plug-in crashes while loading, giving the error code 
"SUCCESS_RECENT_INSTALL_RESTART".

One has to switch to compatibility view to see the plug-in working.

Problem is no one knows that there is a compatibility mode and the users will 
think the site is broken... In addition we don't want to stick to IE7 
technology on our page  :(

Original issue reported on code.google.com by Christop...@gmail.com on 27 Feb 2013 at 9:01

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I have the same problem for my site in ie10. I was forced to use a 
compatibility mode meta tag and it seems to work in my environment (Win7/IE10 
v. 10.0.9200.16521). However, not a lot of people I know, nor most of the users 
of my site, have ie10, so I am not sure if the outcome is the same for other 
people.

<meta http-equiv="X-UA-Compatible" content="IE=9">

Original comment by josh...@gmail.com on 16 Mar 2013 at 2:10

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Can you specify the plugin version you are seeing this with?  You can check the 
plugin version with ge.getPluginVersion().toString()

Original comment by jli...@google.com on 18 Mar 2013 at 10:43

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I have been able to recreate the issue in:
Win7/IE10 v. 10.0.9200.16521/plugin version 6.2.1.6014
and again in Win7/IE10 v. 10.0.9200.16521/plugin version 7.0.3.8542

I used your webpage to get plugin version 
http://www.google.com/earth/explore/products/plugin.html

Original comment by josh...@gmail.com on 18 Mar 2013 at 11:27

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I am having the same issue with my site after having upgraded to IE10.

http://www.ikill.co.uk/maps/

it seems to be killing all my jQuery on the page

Original comment by iankillo...@gmail.com on 31 Mar 2013 at 3:39

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Original comment by avn...@google.com on 17 Apr 2013 at 6:15

• Changed state: Acknowledged
• Added labels: Internal-6231616

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I am having the same issue with the plugin on Windows 7 and IE

Original comment by zach.ose...@gmail.com on 12 Jun 2013 at 9:35

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I am having the same issue on Windows 7 (64 bit) and the latest IE 10, v. 
10.0.9200.16635, update version 10.0.7.  GE Plugin Version: 7.1.1.1888 

Running with the IE "F12 Developer Tools" debugger, I get the  message:

SEC7111: HTTPS security is compromised by 
https://www.google.com/earth/plugin/error.html 

In other cases, this type of error has been be associated with mixing http and 
https access. I have tried reducing the security level to Medium and also tried 
to enable
mixed content with no effect.  There is nothing wrong with the URL.  I can 
access this page by typing in the URL , which is  just the Google Earth error 
image page. Note that URL for this image uses https, which perhaps creates some 
IE security issue.  

Original comment by pixtrave...@gmail.com on 31 Jul 2013 at 8:02

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I do not see a crash as reported above but, after updating the GE plugin to the 
latest (7.1.1.1888) and restarting IE 10 32b (10.0.9200.16635), I am in the 
same state as before the update (i.e. the 
http://www.google.com/earth/explore/products/plugin.html page reports that I 
need to upgrade the plugin).
The link works well with Firefox (23.0), Opera (12.12) and Chrome 
(28.0.1500.95) work fine.
If I drop the plugin in a LabVIEW 32b 2012 active-X container, nothing works 
anymore (but did work with GE plugin 7.1.1.1580).

Original comment by Patrice....@gmail.com on 16 Aug 2013 at 5:00

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I get the attached response no matter how many times I restart...  I have 
whatever version the site currently links to installed.

Original comment by tucker...@gmail.com on 17 Sep 2013 at 6:00

Attachments:

• GE_RestartImage.png

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Tucker,
I sympathize -- had the same problem, had given up hope, then ... it started 
working. Don't know how though.

Original comment by mfeuchtw...@gaias2dio.com on 17 Sep 2013 at 9:16

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Also experiencing this, compatibility mode is no good if the rest of the page 
needs to be in 'proper' mode :(

Original comment by steve.o....@googlemail.com on 18 Sep 2013 at 3:07

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#11: Doesn't setting document & browser mode in F12 developer tools to IE9 
work?  Know no reason why that would stuff up the page...

Original comment by spamus....@gmail.com on 19 Sep 2013 at 12:18

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I am encountering this problem too. If I run in standards mode I get this 
problem, if I run in IE 9 mode I have issues with getting consistent layout 
between IE, FF and Chrome,

Original comment by mark.d.d...@gmail.com on 27 Sep 2013 at 5:15

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I am not sure how this could be regarded as an enhancement, surely it is a bug.

Original comment by mark.d.d...@gmail.com on 27 Sep 2013 at 5:15

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Adding support for a new browser is not a bug...

Original comment by tucker...@gmail.com on 22 Oct 2013 at 1:36

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Reminder, as per josh above, adding
    <meta http-equiv="X-UA-Compatible" content="IE=9">
to your <header> would force IE10 to work as though it is IE9, and that must 
have been how i got mine working. Problem is, as mark.d suggests, you lose the 
html5 support that MS finally added to IE10.

Original comment by mfeuchtw...@gaias2dio.com on 22 Oct 2013 at 4:29

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I have the same problem with IE 10 on Windows 8. If I switch to IE to it 
crushes with the "SUCCESS_RECENT_INSTALL_RESTART" error

Original comment by alp...@gmail.com on 23 Oct 2013 at 11:43

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Same problem here. IE10 only works in compatibility mode and IE9 document mode. 
This is a huge portion of my visitors! When will a fix be forthcoming?

Original comment by dominiqu...@gmail.com on 29 Oct 2013 at 11:00

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I am getting the same problem on this site:
http://www.provisualizer.com/courses/augustanational.php
Click on "3D Planner" to see the error.
The site works perfectly with Chrome and Firefox.

Original comment by sim.cr...@gmail.com on 13 Nov 2013 at 11:40

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I am having the same issue for my site. Was wondering if there is a solution 
for this problem. The worrying part is all my users are upgrading to 10 soon. 
Feeling hopeless.

Any Ideas. ?????

Original comment by aditya....@gmail.com on 18 Mar 2014 at 5:43

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I got that problem on NUKEMAP3d too.
OS:Windows 8 (6.2.9200)
Browser:IE 10.0.9200.16987
Plugin:7.0.3.8542
Error:SUCCESS_RECENT_INSTALL_RESTART

Original comment by Eugene...@gmail.com on 3 May 2014 at 10:17

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I got that problem on NUKEMAP3d too.
OS:Windows 8.1 (6.2.9200)
Browser:IE 11.0.9600.16659
Plugin: Version 7.1.2.2041
Error:SUCCESS_RECENT_INSTALL_RESTART

Original comment by loan.bur...@gmail.com on 1 Jul 2014 at 2:24