Incoming attachments not populated (Receiving images)

[6lackknight]

Describe the bug Failing to access attachments coming in from messenger / telegram

To Reproduce Steps to reproduce the behavior:

Expecting to find attachments (photos) from Messenger and Telegram on event.payload.attachments but it's coming up null every time.

Expected behavior When an incoming message contains an attachment(s), the event.payload.attachments array should be populated

Environment (please complete the following information):

• OS: Ubuntu 20.04.4 LTS
• Browser: Safari
• Browser Version: 15.4 (17613.1.17.1.13)
• Botpress Version: 12.26.12
• NodeJS: 12.13

[murali1999-tech]

Check that the integration between Botpress and Messenger/Telegram is properly configured and enabled. Make sure that you have the necessary credentials and that the integration is active.

Check that the Messenger/Telegram API is properly configured and permissions are granted to access attachments. Make sure that you have the necessary permissions to access attachments from incoming messages.

Check the Botpress logs for any errors or warnings related to incoming messages and attachments. This may help identify the root cause of the issue.

Try upgrading to the latest version of Botpress and NodeJS to see if the issue is resolved.

[6lackknight]

Thanks. Was supposed to clear this, it was resolved with a release 10 months ago. Closing now.