NLU (native): intent doesn't get recognized

[Primtek]

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what is the max of utterance per intents? .. and is there any max number of event.nlu,intent.is('myintent1') per flow? I am asking about this.. because I have a flow that control the intents, like below

{
  "version": "0.1",
  "catchAll": {},
  "startNode": "entry",
  "nodes": [
    {
      "id": "dc41431fb7",
      "name": "entry",
      "onEnter": [],
      "onReceive": null,
      "next": [
        {
          "condition": "event.nlu.intent.is('product')",
          "node": "infoproduk.flow.json"
        },
        {
          "condition": "event.nlu.intent.is('claim')",
          "node": "klaim.flow.json"
        },
        {
          "condition": "event.nlu.intent.is('claim-ext001')",
          "node": "klaim.flow.json"
        },
        {
          "condition": "event.nlu.intent.is('infoclaim')",
          "node": "infoklaim.flow.json"
        },
        {
          "condition": "event.nlu.intent.is('workshop')",
          "node": "infobengkel.flow.json"
        },
        {
          "condition": "event.nlu.intent.is('bye')",
          "node": "bye.flow.json"
        },
        {
          "condition": "true",
          "node": "unknown.flow.json"
        }
      ]
    }
  ]
}

---

Botpress version: <<VERSION HERE>>

10,11.2

Channels: <>

channel-web

[epaminond]

@Primtek , I don't think there are restrictions on number of utterances and number of intent-checks. Are you facing any issues with your flow?

[Primtek]

Yes, I am facing this problem.. Currently I use extension to extend the intent .. for example: Our utterance is in Bahasa Indonesia J

For example: [root@ai intents]# vi klaim.utterances.txt menyerempet keserempet diserempet ketabrak ditabrak nabrak ditubruk tubruk senggol disenggol

[root@ai intents]# vi klaim-ext001.utterances.txt menyerempet keserempet diserempet ketabrak ditabrak nabrak ditubruk tubruk senggol disenggol

[epaminond]

I still don't get what's an issue.

[Primtek]

In my case:

If I have klaim.utterance.txt as below:

[root@ai intents]# vi klaim.utterances.txt menyerempet keserempet diserempet ketabrak nabrak ditubruk tubruk senggol disenggol menyerempet keserempet diserempet ditabrak nabrak ditubruk tubruk senggol disenggol

and user types ‘ditabrak’ it would not be found .. it would jump to the ‘otherwise’ logic but if I separate it into 2 intents .. it would work.

I tried to adjust the “minimumConfidence” value .. but still no luck

[root@ai config]# vi nlu.json { "intentsDir": "./generated/intents", "entitiesDir": "./generated/entities", "provider": "native", "debugModeEnabled": true, "minimumConfidence": "0.3" }

[epaminond]

I think this is not because of limits on utterances number, but because of issue in NLU-learning algorithm. @slvnperron , am I right?

[slvnperron]

Can you update your NLU module to the latest and see if that helps?

On Thu, May 31, 2018, 9:09 AM Primtek notifications@github.com wrote:

In my case:

If I have klaim.utterance.txt as below:

[root@ai intents]# vi klaim.utterances.txt

menyerempet

keserempet

diserempet

ketabrak

nabrak

ditubruk

tubruk

senggol

disenggol

menyerempet

keserempet

diserempet

ditabrak

nabrak

ditubruk

tubruk

senggol

disenggol

and user types ‘ditabrak’ it would not be found .. it would jump to the ‘otherwise’ logic

but if I separate it into 2 intents .. it would work.

I tried to adjust the “minimumConfidence” value .. but still no luck

[root@ai config]# vi nlu.json

{

"intentsDir": "./generated/intents",

"entitiesDir": "./generated/entities",

"provider": "native",

"debugModeEnabled": true,

"minimumConfidence": "0.3"

}

~

From: Alex Pletnov [mailto:notifications@github.com] Sent: 31 May 2018 19:57 To: botpress/botpress Cc: Primtek; Mention Subject: Re: [botpress/botpress] intent and utterance (#595)

I still don't get what's an issue.

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[Primtek]

info: Loaded @botpress/nlu, version 10.11.2 it’s the latest right?

[Primtek]

I created a simple project that only have 3 flows:

• gotit
• main *
• unknown

if user enter valid utterance then it will go to gotit otherwise it will go to unknown try to enter invalid utterance (ie. asda;sdk;la;lkasd;laksd;asd) then it also will go to gotit

I run bp 10.11.2

with this new fresh project, you also find the warning:

warn: DEPRECATION NOTICE â bp.umm is deprecated and will be removed in botpress@3.0 â Please see botpress/v12#282

and with this project, I also unable to get welcometext message for webchat.. i believe this project already exactly the same with the sample project on dev-bot I am stuck on this.. I did not find complete ref or doc for this.. you can find this project on https://github.com/Primtek/simple_but_fail

[epaminond]

Ok, thanks for sharing sources. I'll have a look.

[Primtek]

Thanks

Run it .. then you will find the problem of botpress/v12#282 --warn: DEPRECATION NOTICE â bp.umm is deprecated and will be removed in botpress@3.0 â Please see bp.renderers instead (#593)

And use webchat .. then you will find the problem of botpress/v12#284

that is a brand new fresh project, so I believe it exactly the same with dev-bot

thanks a lot in advance

[Primtek]

Hi Good morning Alex, Do you have any update? ..

I updated to bp 10.13.4 but still facing this problem

Thanks

[Primtek]

Hello @slvnperron ,

Do you have any update regarding to this issue? I have updated to 10.13.4 but the same problem still occurs.. I enter a text that does not exist in intent .. but it still accepted..

Again, it looks like there is a max. number of utterance in an intent because if I remove some utterance, it will work properly

Need your advice..

[epaminond]

@Primtek , did you close the issue because it's no more the case?

I've checked some of the bots I was working on and some of the do have more 25 utterances and maybe more.

I don't think an issue is in number of utterances itself but in the machine-learning algorithm that fails to learn model based on some of the utterances you have if you put them into one group.

[Primtek]

but what I don't understand is if I separate them into 2 intents then it works properly, any idea, what should I check? .. (native nlu)

[epaminond]

My guess is that there are some utterances that "conflict" in AI-s logic when they are within same intent. But I'd rather wait for @slvnperron 's response.

[Primtek]

Ok.. will wait for his response ..

[arbakag]

Hello? Was the issue solved? I have same problem

[epaminond]

@arbakag , please report your ploblem as a separate issue and don't forget to provide us with botpress and @botpress/nlu versions.

[arbakag]

ok,thank you