[ ] 1. Calculations for the % are wrong
Misunderstood messages: When the detected intent is None
% inside flow: [when it’s not the start of the session] / Total Misunderstood messages
% outside flow: [when it’s the first message from the session] / Total Misunderstood messages
[ ] 2. Calculation the % is wrong
Positive QNA feedback: Thumbs up were selected for a QNA item
%: Number of positive feedback / [Positive + Negative]
Ideally show numbers for positive and negative feedback
[ ] 3. Remove this completely
[ ] 4. Rename and adjust logic
Rename to "Active users per day"
Show Total number of users (currently, it shows only new users(
[ ] 5. Default display data is incorrect
The data that is displayed when you open the screen is not correct. You have to first select a date range and a channel, then only will the correct data be displayed