[Bug]: App stuck on launching screen

Skeletonek commented 1 year ago

Describe the bug

App simply can't get past startup screen

I suppose this is because it can't connect to the mirror, thus locking me from the app completely. Bug occures on Flatpak version and Fedora 37 version

To Reproduce

Start the application
App will be stuck forever

Package

Flatpak from Flathub

Distribution

Fedora 37

Troubleshooting Logs

The only logs i can provide are from the terminal:

(process:2): Adwaita-WARNING **: 23:52:43.127: Using GtkSettings:gtk-application-prefer-dark-theme with libadwaita is unsupported. Please use AdwStyleManager:color-scheme instead.
23:52:43 (INFO) Bottles Started! 
23:52:49 (ERROR) Could not get index for installers repository: (28, "Failed to connect to mirror.usebottles.com port 443 after 5158 ms: Couldn't connect to server") 
23:52:50 (INFO) Catalog components loaded 
23:52:50 (INFO) Catalog dependencies loaded 
23:52:50 (INFO) Performing Bottles checks… 
23:52:50 (INFO) Dxvks found:
         - dxvk-2.0-1-196fefe

23:52:50 (INFO) Vkd3ds found:
         - vkd3d-proton-2.8-1-f09e31a

23:52:50 (INFO) Nvapis found:
         - dxvk-nvapi-v0.6

23:52:50 (INFO) Latencyflexs found:
         - latencyflex-v0.1.1

23:52:50 (INFO) Runners found:
         - sys-wine-7.0.1
         - soda-7.0-8

Additional context

No response

francescomasala commented 1 year ago

Please can you try the following commands: dig mirror.usebottles.com and ping mirror.usebottles.com

Skeletonek commented 1 year ago

dig:

;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4416
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 3

;; QUESTION SECTION:
;mirror.usebottles.com.         IN      A

;; ANSWER SECTION:
mirror.usebottles.com.  17      IN      A       194.233.169.173

;; ADDITIONAL SECTION:
info.portmaster.        0       IN      TXT     "accepted: allowing dns request"
info.portmaster.        0       IN      TXT     "served from cache, resolved by Cloudflare (dot://cloudflare-dns.com:853#config)"
info.portmaster.        0       IN      TXT     "record valid for 4m21s"

;; Query time: 23 msec
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)
;; WHEN: Wed Jan 18 16:46:10 CET 2023
;; MSG SIZE  rcvd: 291

Ping seems to not work, which is strange because I can connect to mirror.usebottles.com via web browser

francescomasala commented 1 year ago

Uhm, that's really strange, I'll try to investigate on it

bottlesdevs / Bottles