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Need help with a program called Quantower #230

Open jiiiijiij opened 1 year ago

jiiiijiij commented 1 year ago

It this the right place for me to ask this question?. I was trying to install a progam called Quantower. According to it wiki I only dotnet6. And I did like they say and install a missing font. But then I faced a big problem, the progam just stuck on the booting logo window. And not loading to the actual progam. I have try install most of dependency and switch between wayland and xorg but it still stuck. Here are the 2 message that I believe stoping me form get into it. I try google them but there isn't much help at all.

Can anyone give me some way to fix the issue?

[0505/050020.388:WARNING:resource_bundle.cc(450)] locale_file_path.empty() for locale [0505/050020.389:ERROR:alloy_main_delegate.cc(539)] Could not load locale pak for en-US 0410:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! [0505/050020.411:ERROR:dxva_video_decode_accelerator_win.cc(1461)] DXVAVDA fatal error: could not LoadLibrary: msvproc.dll: Module not found. (0x7E) [0505/050020.414:ERROR:gpu_init.cc(523)] Passthrough is not supported, GL is disabled, ANGLE is 04ac:fixme:thread:QueryThreadCycleTime (0000000000000238,000000003716FC18): stub!

mirkobrombin commented 1 year ago

That error is too generic. Also Passthrough is not supported, are you inside a VM?

jiiiijiij commented 1 year ago

That error is too generic. Also Passthrough is not supported, are you inside a VM?

No sir, I enable the gpu setting in flatseal too. Here are all the problem that the console just tell me repeatedly, when the app stuck on splash menu. Could you tell me what happen

01e0:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 000000002547A9B8, 40) stub 032c:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 0330:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 01e0:fixme:heap:RtlSetHeapInformation HEAP_INFORMATION_CLASS 1 not implemented! 01e0:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00003B60002B84B0, 16) stub 01d8:fixme:seh:RaiseFailFastException (000000000091D420, 000000000091CF30, 0) stub [0505/122318.369:WARNING:resource_bundle.cc(450)] locale_file_path.empty() for locale [0505/122318.370:ERROR:alloy_main_delegate.cc(539)] Could not load locale pak for en-US 0298:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 029c:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 057c:fixme:process:NtQueryInformationProcess ProcessCycleTime (0x934,0x4137f330,0x00000010,(nil)) stub 01e0:fixme:seh:RaiseFailFastException (000000000091D420, 000000000091CF30, 0) stub 057c:fixme:process:NtQueryInformationProcess ProcessCycleTime (0x934,0x4137f330,0x00000010,(nil)) stub 0704:fixme:winsock:setsockopt Ignoring SO_RANDOMIZE_PORT 0620:fixme:thread:NtQueryInformationThread ThreadIsIoPending info class not supported yet 0530:fixme:wtsapi:WTSUnRegisterSessionNotification Stub 00000000000200B0o

06a8:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 000000002547A9B8, 40) stub 06a8:fixme:heap:RtlSetHeapInformation HEAP_INFORMATION_CLASS 1 not implemented! 06a8:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00004330002B84B0, 16) stub [0505/122315.568:WARNING:resource_bundle.cc(450)] locale_file_path.empty() for locale [0505/122315.568:ERROR:alloy_main_delegate.cc(539)] Could not load locale pak for en-US 07dc:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 07e0:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 06a8:fixme:seh:RaiseFailFastException (000000000091D420, 000000000091CF30, 0) stub 057c:fixme:process:NtQueryInformationProcess ProcessCycleTime (0x8e0,0x4137f330,0x00000010,(nil)) stub 05bc:err:module:import_dll Library mfplat.dll (which is needed by L"C:\\windows\\system32\\mf.dll") not found [0505/122316.785:ERROR:dxva_video_decode_accelerator_win.cc(1453)] DXVAVDA fatal error: could not LoadLibrary: mf.dll: Module not found. (0x7E) [0505/122316.788:ERROR:dxva_video_decode_accelerator_win.cc(1453)] DXVAVDA fatal error: could not LoadLibrary: mfplat.dll: Module not found. (0x7E) [0505/122316.792:ERROR:dxva_video_decode_accelerator_win.cc(1461)] DXVAVDA fatal error: could not LoadLibrary: msvproc.dll: Module not found. (0x7E) 05bc:err:module:import_dll Library mfplat.dll (which is needed by L"C:\\windows\\system32\\mf.dll") not found 0808:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 0804:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! 0818:fixme:thread:NtSetInformationThread ThreadPowerThrottling stub! [0505/122316.818:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization 07f8:fixme:thread:QueryThreadCycleTime (0000000000000230,000000003705FC18): stub! 057c:fixme:process:NtQueryInformationProcess ProcessCycleTime (0x668,0x4137ec80,0x00000010,(nil)) stub 00a0:fixme:heap:GetNumaHighestNodeNumber semi-stub: 000000000091EF7C 00a0:fixme:seh:WerRegisterRuntimeExceptionModule (L"C:\\Program Files\\dotnet\\shared\\Microsoft.NETCore.App\\6.0.13\\mscordaccore.dll", 0000000002450000) stub 00a0:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 00a0:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 0000000025480F10, 34) stub 00a0:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00000000254787C8, 17) stub Refill browsers cache: 3 01d8:fixme:heap:GetNumaHighestNodeNumber semi-stub: 000000000091EF7C 01d8:fixme:seh:WerRegisterRuntimeExceptionModule (L"C:\\Program Files\\dotnet\\shared\\Microsoft.NETCore.App\\6.0.13\\mscordaccore.dll", 0000000002450000) stub 01d8:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 01e0:fixme:heap:GetNumaHighestNodeNumber semi-stub: 000000000091EF7C 01d8:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 0000000025480F10, 34) stub 01d8:fixme:ntdll:EtwEventSetInformation (deadbeef, 2, 00000000254787C8, 17) stub 01e0:fixme:seh:WerRegisterRuntimeExceptionModule (L"C:\\Program Files\\dotnet\\shared\\Microsoft.NETCore.App\\6.0.13\\mscordaccore.dll", 0000000002450000) stub 00a0:fixme:process:GetProcessMitigationPolicy (FFFFFFFFFFFFFFFF, 4, 000000000091E8B0, 4): stub 01e0:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION 00a0:fixme:process:SetProcessShutdownParameters (00000200, 00000001): partial stub.

jiiiijiij commented 1 year ago

I checked the logs file form QT app and I think the reason for this was cause by path problem QT can't find the path that is was install to
Could not find a part of the path 'C:\\Quantower\\TradingPlatform\\v1.130.11\\bin\\Resources'. it there away to fix this

mirkobrombin commented 1 year ago

Honestly I have no idea. Did you check on WineDB?

jiiiijiij commented 1 year ago

Honestly I have no idea. Did you check on WineDB?

Sadly there no information about the app on winedb :((