I have checked that the [SDK documentation][sdk-docs] doesn't solve my issue.
I have checked that the [API documentation][api-docs] doesn't solve my issue.
I have searched the [Box Developer Forums][dev-forums] and my issue isn't already reported (or if it has been reported, I have attached a link to it, for reference).
I have searched [Issues in this repo][github-repo] and my issue isn't already reported.
Description of the Issue
Using box-content-sdk to upload large files. Upload video more than 200MB in file size. Sometimes it works with WiFI but 90% of the time it fails also with Wifi and throw below exception. Tried with Pixel series with different networks also with other high end devices.
We are using this implementation using Kotlin language.
Steps to Reproduce
Just uploading large video files using chunks as method mentioned in sdk.
Getting exception here in below line LargeFileUploadTask.java:41
BoxUploadSessionPart part = this.boxApiFile.getUploadSessionPartRequest(file, session, partPosition).send();
Expected Behavior
Uploading should be successful
Error Message, Including Stack Trace
W/System.err: com.box.androidsdk.content.BoxException: Couldn't connect to the Box API due to a network error.
System.err: at com.box.androidsdk.content.requests.BoxRequest.handleSendException(BoxRequest.java:283)
System.err: at com.box.androidsdk.content.requests.BoxRequest.onSend(BoxRequest.java:249)
System.err: at com.box.androidsdk.content.requests.BoxRequest.send(BoxRequest.java:193)
System.err: at com.app.test.boxservice.rest.box.services.LargeFileUploadTask.run(LargeFileUploadTask.java:41)
System.err: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
System.err: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
System.err: at java.lang.Thread.run(Thread.java:923)
System.err: Caused by: java.io.InterruptedIOException: thread interrupted
System.err: at com.android.okhttp.okio.Timeout.throwIfReached(Timeout.java:147)
System.err: at com.android.okhttp.okio.Okio$1.write(Okio.java:82)
System.err: at com.android.okhttp.okio.AsyncTimeout$1.write(AsyncTimeout.java:157)
System.err: at com.android.okhttp.okio.RealBufferedSink.emitCompleteSegments(RealBufferedSink.java:177)
System.err: at com.android.okhttp.okio.RealBufferedSink.write(RealBufferedSink.java:47)
System.err: at com.android.okhttp.internal.http.RetryableSink.writeToSocket(RetryableSink.java:80)
System.err: at com.android.okhttp.internal.http.Http1xStream.writeRequestBody(Http1xStream.java:441)
System.err: at com.android.okhttp.internal.http.HttpEngine.readResponse(HttpEngine.java:768)
System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:475)
System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponse(HttpURLConnectionImpl.java:411)
System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getHeaders(HttpURLConnectionImpl.java:167)
System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getHeaderField(HttpURLConnectionImpl.java:211)
System.err: at java.net.URLConnection.getContentType(URLConnection.java:540)
System.err: at com.android.okhttp.internal.huc.DelegatingHttpsURLConnection.getContentType(DelegatingHttpsURLConnection.java:151)
System.err: at com.android.okhttp.internal.huc.HttpsURLConnectionImpl.getContentType(HttpsURLConnectionImpl.java:30)
System.err: at com.box.androidsdk.content.requests.BoxHttpResponse.open(BoxHttpResponse.java:62)
System.err: at com.box.androidsdk.content.requests.BoxRequest.sendRequest(BoxRequest.java:309)
System.err: at com.box.androidsdk.content.requests.BoxRequest.onSend(BoxRequest.java:236)
System.err: ... 5 more
I have checked that the [SDK documentation][sdk-docs] doesn't solve my issue. I have checked that the [API documentation][api-docs] doesn't solve my issue. I have searched the [Box Developer Forums][dev-forums] and my issue isn't already reported (or if it has been reported, I have attached a link to it, for reference). I have searched [Issues in this repo][github-repo] and my issue isn't already reported.
Description of the Issue
Using box-content-sdk to upload large files. Upload video more than 200MB in file size. Sometimes it works with WiFI but 90% of the time it fails also with Wifi and throw below exception. Tried with Pixel series with different networks also with other high end devices. We are using this implementation using Kotlin language.
Steps to Reproduce
Just uploading large video files using chunks as method mentioned in sdk. Getting exception here in below line LargeFileUploadTask.java:41 BoxUploadSessionPart part = this.boxApiFile.getUploadSessionPartRequest(file, session, partPosition).send();
Expected Behavior
Uploading should be successful
Error Message, Including Stack Trace
W/System.err: com.box.androidsdk.content.BoxException: Couldn't connect to the Box API due to a network error. System.err: at com.box.androidsdk.content.requests.BoxRequest.handleSendException(BoxRequest.java:283) System.err: at com.box.androidsdk.content.requests.BoxRequest.onSend(BoxRequest.java:249) System.err: at com.box.androidsdk.content.requests.BoxRequest.send(BoxRequest.java:193) System.err: at com.app.test.boxservice.rest.box.services.LargeFileUploadTask.run(LargeFileUploadTask.java:41) System.err: at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) System.err: at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) System.err: at java.lang.Thread.run(Thread.java:923) System.err: Caused by: java.io.InterruptedIOException: thread interrupted System.err: at com.android.okhttp.okio.Timeout.throwIfReached(Timeout.java:147) System.err: at com.android.okhttp.okio.Okio$1.write(Okio.java:82) System.err: at com.android.okhttp.okio.AsyncTimeout$1.write(AsyncTimeout.java:157) System.err: at com.android.okhttp.okio.RealBufferedSink.emitCompleteSegments(RealBufferedSink.java:177) System.err: at com.android.okhttp.okio.RealBufferedSink.write(RealBufferedSink.java:47) System.err: at com.android.okhttp.internal.http.RetryableSink.writeToSocket(RetryableSink.java:80) System.err: at com.android.okhttp.internal.http.Http1xStream.writeRequestBody(Http1xStream.java:441) System.err: at com.android.okhttp.internal.http.HttpEngine.readResponse(HttpEngine.java:768) System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.execute(HttpURLConnectionImpl.java:475) System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getResponse(HttpURLConnectionImpl.java:411) System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getHeaders(HttpURLConnectionImpl.java:167) System.err: at com.android.okhttp.internal.huc.HttpURLConnectionImpl.getHeaderField(HttpURLConnectionImpl.java:211) System.err: at java.net.URLConnection.getContentType(URLConnection.java:540) System.err: at com.android.okhttp.internal.huc.DelegatingHttpsURLConnection.getContentType(DelegatingHttpsURLConnection.java:151) System.err: at com.android.okhttp.internal.huc.HttpsURLConnectionImpl.getContentType(HttpsURLConnectionImpl.java:30) System.err: at com.box.androidsdk.content.requests.BoxHttpResponse.open(BoxHttpResponse.java:62) System.err: at com.box.androidsdk.content.requests.BoxRequest.sendRequest(BoxRequest.java:309) System.err: at com.box.androidsdk.content.requests.BoxRequest.onSend(BoxRequest.java:236) System.err: ... 5 more
Versions Used
Box SDK 4.2.3