Completely non-functional

[GoogleCodeExporter]

What steps will reproduce the problem?
(the extension seems to work for other people so I suspect you can't 
reproduce my trouble)
1. Follow the setup instructions
2. Click on the chrometophone extension icon in desktop browser
3. observe pop-up that says "sending link to phone..."
4. observe that nothing happens on the phone
5. observe that there is no troubleshooting or diagnostic information given 
on the desktop

What is the expected output? What do you see instead?
o) If something is wedged, there should be diagnostic and troubleshooting 
info given so I can tell what's wrong.
o) The extension should work as advertised.
o) There should be documentation explaining how to troubleshoot this 
problem.

What version of the product are you using? On what operating system?
o) Clicking "About Chrome to Phone" in the extension pop-up does nothing, 
so I can't tell you what version I'm using. It's the version I just 
downloaded this morning.
o) You don't even provide an "about" menu option in the phone app, so 
there's no way for me to tell you the version there, either.

Please provide any additional information below.
o) user frustration threat level orange.

Original issue reported on code.google.com by jim...@google.com on 24 May 2010 at 5:20

[GoogleCodeExporter]

What version of Chrome on what OS?
What happens after "Sending link to phone"? Does it just hang or is a message 
displayed?

Version number of the Android app can be found in 
Settings->Applications->Chrome to Phone. Don't intend to 
iterate the version number until launch (currently folks are trying builds from 
tip of tree as this is still being 
developed...).

Original comment by burke.da...@gmail.com on 24 May 2010 at 10:44

[GoogleCodeExporter]

Chrome browser version: 6.0.408.1 (Official Build 47574) dev (running on linux 
goobuntu)
ChromeToPhone version: 1.0

When I first filed this issue, the behavior was that the pop-up would just hang 
while 
displaying "Sending link to phone..."

Now it sometimes succeeds. The success rate is around 70% now.

Maybe there was some backend latency of an hour or so in getting my device 
registered? If so, that should be documented and there should be a way to check 
on 
the current status during the "wait for registration" period.

Original comment by jim...@google.com on 24 May 2010 at 10:50

[GoogleCodeExporter]

Nothing is working for me either - and no error message.

When I click on the extension icon the dropdown says "Sending link to phone..." 
for 
about one second and then changes to "Link sent to phone.". As soon as I click 
on 
anywhere else in the chrome browser, that dropdown disappears.

Nothing appears on the phone. Logcat does not show anything at all either so it 
looks 
like nothing is reaching the phone at all. Note - I'm connected via wifi and 
can 
happily use the Maps application in the normal way.

Chrome: 4.1.249.1064 (45376)
ChromeToPhone: 1.0.0

Original comment by mjc1...@gmail.com on 25 May 2010 at 8:26

[GoogleCodeExporter]

Found the problem: Since I updated to Froyo, I noticed my Market downloads were 
no 
longer working - they would just hang without ever starting.

So I did a factory reset I now both the Market downloads and this ChromeToPhone 
app now 
work!

Original comment by mjc1...@gmail.com on 25 May 2010 at 9:27

[GoogleCodeExporter]

Original comment by burke.da...@gmail.com on 25 May 2010 at 11:48

• Changed state: Invalid

[GoogleCodeExporter]

Would be good to run some in-app check to see if Google Sync (I assume that is 
what the 
problem was) is broken in some way and then warn the user accordingly - because 
its 
really not obvious at all.

Original comment by mjc1...@gmail.com on 25 May 2010 at 12:26