I have had a bit of a problem with the cert being issued to learners en-mass if a course is upgraded with the plugin installed.
For example, we took a course that was built in Topics - not all learners had completed the course. We then upgraded with a version of the course that was in the Lesson format. When this process took place, it issued the certificates to all the learners. If I then reset the course - it then reissued the certificates again to the learners.
I then deleted the certificate and created another one - again, it issued the certificates to the new design.
Is there something that could stop this taking place?
Hello
I have had a bit of a problem with the cert being issued to learners en-mass if a course is upgraded with the plugin installed.
For example, we took a course that was built in Topics - not all learners had completed the course. We then upgraded with a version of the course that was in the Lesson format. When this process took place, it issued the certificates to all the learners. If I then reset the course - it then reissued the certificates again to the learners.
I then deleted the certificate and created another one - again, it issued the certificates to the new design.
Is there something that could stop this taking place?
TIA John