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bp2008 / ui3

A powerful, modern HTML5 web interface for Blue Iris.
GNU Lesser General Public License v3.0
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Unable to access UI3, "Your webserver session was lost" #173

Closed lightmaster closed 1 month ago

lightmaster commented 3 months ago

When I try to access my BI UI3 site, I get the below pop up and it fails to let me view my cameras and instead kicks me back to the login page. I have tried 4 different computers (3 running Windows and 1 running Pop_OS!) and 2 different users. And of those 4 computers, only 1 of them had ever accessed UI3 before. Also tried Firefox's Private Mode and Chrome's Incognito mode. I also tried on my Android phone and while it does work on the Chrome based PWA, it's not working on Firefox on Android either.

I have tried clearing all cookies in my browser, though since 3 of the computers have never gone to BI UI3 before, can't see how existing cookies could cause it.

image

lightmaster commented 3 months ago

Just tried reinstalling the previous version of BI (version 5.9.3.3) and I can access UI3 without any issues. If I install the current version (version 5.9.3.4), I get the above error again when trying to access UI3.

bp2008 commented 3 months ago

Hmm. I haven't seen that happen and I'm on 5.9.3.4. If you can look at the ui3.htm page source, see what is in the local_bi_session variable around line 94.

lightmaster commented 3 months ago

I updated back to 5.9.3.4 for the third time to get that variable on that version, and of course it's working fine now. I'll keep trying it over the next day or 2 and see if it ever comes back.