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[CLOSED] Windows 8 "SmartScreen" may block installer #1883

Open core-ai-bot opened 3 years ago

core-ai-bot commented 3 years ago

Issue by adam-lynch Wednesday Oct 24, 2012 at 20:13 GMT Originally opened as https://github.com/adobe/brackets/issues/1934

Windows 8 release preview blocks install until More Info -> Run Anyway is chosen.

I can't remember the exact message (can't see the error/warning dialog anymore because I selected Run Anyway), but basically it's something to do with the vendor being unknown / untrusted.

core-ai-bot commented 3 years ago

Comment by KraigWalker Wednesday Oct 24, 2012 at 21:01 GMT

Don't have Release Preview, but we do have the final release version that I can try doing an install on. Release Preview still had a lot of inconsistencies.

core-ai-bot commented 3 years ago

Comment by pthiess Monday Oct 29, 2012 at 18:22 GMT

MTB

core-ai-bot commented 3 years ago

Comment by adam-lynch Sunday Dec 30, 2012 at 22:03 GMT

I'm still getting this; Sprint 18 MSI on a new Win8 laptop.

core-ai-bot commented 3 years ago

Comment by peterflynn Monday Dec 31, 2012 at 03:39 GMT

@adam-lynch: can you give us any more details on the error message -- or better yet, a screenshot?

And are you sure this isn't caused by the same over-aggressive anti-virus program you've described in #2457? (Fwiw, none of us on the core team who have Win 8 have seen this problem so far).

core-ai-bot commented 3 years ago

Comment by peterflynn Monday Dec 31, 2012 at 20:09 GMT

Ok, upon further investigation the issue appears to be the Windows 8 "SmartScreen" feature, which yields a dialog box that matches the description above. I'm not sure if this is enabled by default or not though, given that the Win 8 machines we have here have never shown it.

This dialog might be a FOL given that the Brackets installer is unsigned -- similar to the older UAC dialogs seen on Vista & 7.

But this blog post has some interesting info: http://blogs.msdn.com/b/ie/archive/2012/08/14/microsoft-smartscreen-amp-extended-validation-ev-code-signing-certificates.aspx. It sounds like the dialog is only partly based on whether a file is signed. It also factors in some MS-generated notion of "reputation," which might be tricky for us since we often have < 10k downloads per build. But you can buy a more expensive type of certificate to get a better initial reputation (why does this feel like FarmVille all of a sudden?). We'll have to think about what the best option is here...

core-ai-bot commented 3 years ago

Comment by adam-lynch Monday Dec 31, 2012 at 21:30 GMT

Yes it's definitely native Windows, enabled by default and nothing to do with my Antivirus. Here's a couple of screenshots anyway:

Initial popup: Initial

After clicking "More info": Run Anyway

core-ai-bot commented 3 years ago

Comment by chrisbank Monday Jan 07, 2013 at 20:01 GMT

FWIW, smart screen filter is just as bad on windows 7 with ie9. The "Run Anyway" option hidden behind two clicks and that second click is not obvious. The first time I downloaded an update I lost it and had to download it again because IE is set to handle default links on my PC and when I clicked the link to get the new version that's the browser that opened up.

core-ai-bot commented 3 years ago

Comment by peterflynn Wednesday Mar 12, 2014 at 23:34 GMT

Closing since@bchintx has said our new signed installers make this issue go away. Please let us know if you're still seeing this in the next release (Sprint 37) or later.

core-ai-bot commented 3 years ago

Comment by gmaggio Monday Apr 21, 2014 at 01:52 GMT

Issue still occurring with Sprint 38 on Windows 8.1

core-ai-bot commented 3 years ago

Comment by zanbel Tuesday May 13, 2014 at 11:18 GMT

Also happens on my machine.. Windows 8.1