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[CLOSED] Cannot launch brackets 1.3.0.0 - Windows 8.1 #9678

Open core-ai-bot opened 3 years ago

core-ai-bot commented 3 years ago

Issue by javlc Friday May 01, 2015 at 23:17 GMT Originally opened as https://github.com/adobe/brackets/issues/11039


It was working ok a few days ago, and suddenly could not launch it anymore.

Before positing this issue I followed the instructions to clear cache as indicated in the Brackets not launching Troubleshooting section, but to no avail.

The Windows Event log error indicates that the libcef.dll module is the one with errors.

Here is the gist containing the data obtained from the Windows Event Error Log.

A screenshot about windows event error log follows: image

This is an image of the location in which brackets is installed: C:\Program Files (x86)\Brackets image

This is the image showing the brackets extensions installed:

image I had these extensions installed before upgrading from brackets 1.2.x.x, with the notable mention that the code folding extension (and one other more I don't recall) was included by default in new version 1.3.0.0.

A zipped copy of the faulty dll can be downloaded from here.

Another notable mention is that I installed (and later in time upgraded) brackets using the cinst command from the Chocolatey install package manager.

core-ai-bot commented 3 years ago

Comment by ryanstewart Tuesday May 05, 2015 at 11:30 GMT


If you try clearing out the AppData/Roaming/Brackets/cef_data folder, does that help?

core-ai-bot commented 3 years ago

Comment by javlc Tuesday May 05, 2015 at 15:58 GMT


I cleared out the cef_data folder as mentioned in the Brackets not launching section in the Troubleshooting page, which I referenced in the original issue. It did not help.

core-ai-bot commented 3 years ago

Comment by nethip Wednesday May 06, 2015 at 08:17 GMT


@javilopezc Looks like the installation did not go fine and it ended up with corrupt libcef.dll.

Could you re-download 1.3 installer from http://brackets.io and run the installer again. Note: Please uninstall existing instance of Brackets before going through the above step.

core-ai-bot commented 3 years ago

Comment by webteckie Sunday May 17, 2015 at 04:39 GMT


I too cannot install Brackets 1.3 in my windows 7 box. At some point it complains that I have insufficient privileges even though I'm running the install as admin. Hasn't been a problem before.

core-ai-bot commented 3 years ago

Comment by prksingh Tuesday May 26, 2015 at 09:40 GMT


@webteckie Were you able to install brackets?@nethip Could be an installer issue. We have made changes to the windows installer for 1.3

core-ai-bot commented 3 years ago

Comment by nethip Tuesday May 26, 2015 at 09:58 GMT


@webteckie Could you uninstall and reinstall Brackets again?

@prksingh The changes I have done are to do with adding optional check boxes. But that is not going to effect the overall installation as such. Installers are usually run in admin mode and that is what we are doing with our Brackets installers.

core-ai-bot commented 3 years ago

Comment by webteckie Tuesday May 26, 2015 at 15:50 GMT


@nethip just tried on my work laptop with win8.1 and worked fine. Will try in my home PC with win7 later today and update.

core-ai-bot commented 3 years ago

Comment by webteckie Wednesday May 27, 2015 at 02:04 GMT


@prksingh@nethip confirming that win7-pro is all good as well.

core-ai-bot commented 3 years ago

Comment by prksingh Wednesday May 27, 2015 at 14:12 GMT


Glad to hear that. Closing the issue. Will reopen in case this is seen again