brain-score / brain-score.web

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Improve login message / experience when account isn't activated #325

Open williford opened 3 months ago

williford commented 3 months ago

If a new user misses the account activation, it can be difficult to know why logging in is failing (e.g. if the email never arrives - for whatever reason - e.g. cheap email forwarding service).

When I tried to log in, after creating the account a while ago, I got the error: "The username or password was incorrect."

I then went to reset password, which I was able to do, but still got the same error.

I then created a new account, and still go the same error. But then I noticed the email about activating my account, which I did and then I was able to log in.

Suggestions:

  1. Give a different message when the account is not yet activated, preferably with a link to send a new activation email.
  2. (and / or) make the password reset activate the account (since it only works if email works).

Since the password reset email gives email addresses that can be contacted, this isn't a show-stopper.

mike-ferguson commented 3 months ago

@williford thanks for this suggestion- great idea and we will incorporate this ASAP. We appreciate you using Brain-Score and opening this issue!