Open dprotter opened 3 days ago
Hi @dprotter our hosting service seems to be having some issues this week. I think it's back online now. Could you try again?
We're going to look into ways to make this more robust in the future.
@alessandrofelder it seems like this hasn't got anything to do with brainrender-napari itself, but thought I'd tag you to make sure.
hmm, Im still getting the same error. Digging through the traceback I do see this, which might indicate something going on with the URL information or how brainglobe is trying to access the hosting service?
`File ~/anaconda3/envs/brainglobe-env/lib/python3.12/ssl.py:1319, in SSLSocket.do_handshake(self=<ssl.SSLSocket [closed] fd=-1, family=2, type=1, proto=0>, block=False) 1318 self.settimeout(None) -> 1319 self._sslobj.do_handshake() self = <ssl.SSLSocket [closed] fd=-1, family=2, type=1, proto=0> self._sslobj = None 1320 finally:
TimeoutError: _ssl.c:983: The handshake operation timed out
The above exception was the direct cause of the following exception:`
@dprotter I think this is still due to the hosting service. How we access it hasn't changed, but there have been many issues this week unfortunately.
Describe the bug Cannot launch brainrender due to HTTPS read timeout
Fresh install of brainglobe following the install documentation . Was able to launch napari. I successfully loaded the atlas manager plugin. There was a network connectivity error in the terminal, but it was able to begin downloading an atlas. However, Napari hung after it completed this download, and I was unable to do anything else. I force-quite napari.
After restarting napari, I was unable to access any brainrender plugins without receiving an HTTPS timeout (However, I can successfully ping the address).
I removed the environment and re-installed, but have not be able to get the atlas manager to work since then.
To Reproduce Installed and ran brainglobe-napari
Expected behaviour
Open atlas manager Log file brainrender_error.txt
Screenshots
Computer used (please complete the following information):
Additional context Add any other context about the problem here.