Closed bonny3 closed 4 years ago
I add screenshots of the Issue
:wave: @bonny3, thanks for reaching out & providing the screenshot. We're going to need some additional information to look into the issue further in partnership with our MPI provider CardinalCommerce. Can you contact Support referencing this issue along with the following:
We're re-opening this issue: on further investigation, Cardinal's songbird.js
library cannot be loaded on Safari for older desktop OS's (Yosemite, Maverick) because the root SSL certificate for the URL to dynamically load songbird.js
is not trusted by older OS truststores.
We're escalating to CardinalCommerce and will post updates here as we receive them.
Great! you after closing the my problem twice, you realized that the problem is real.. better late than never .. I waiting for updates Thanks
Hi, nothing news?
We have an update from Cardinal. The truststore for some older Mac operating systems use ciphers that are not supported by the cdn that hosts Cardinal's songbird.js library. Our plan is to detect browsers unsupported by songbird.js (but are supported by Braintree) and switch the workflow to a legacy 3DS v1 flow that does not depend on songbird.js.
According to our logs, about %0.2 of customers are using these unsupported browsers. When we have something ready to address this, we will update here.
We've added some code to Drop-in to fallback to a 3ds v1 flow in the event that the v2 SDK fails to setup. This should take of the issue.
hell i have the same issue,,dropin ui not showing in safari,,,,same error
JReferenceError: Can't find variable: braintree js.braintreegateway.com/web/dropin/1.13.0/js/dropin.min.jsGET https://js.braintreegateway.com/web/dropin/1.13.0/js/dropin.min.js An SSL error has occurred and a secure connection to the server cannot be made.
@atta1234 please contact our support team so we can investigate your integration. https://help.braintreepayments.com/
@atta1234 please contact our support team so we can investigate your integration. https://help.braintreepayments.com/
i have done that 3 days ago but no response!
i have solved the above issue it was the outdated safari, that's why it was not working, but i have two other issue, apple pay button not showing and the paypal on web return error pending payment not supported and in android ,it's just display declined, the debit card and google pay working perfectly
We checked in with Braintree Support who confirmed they've received your inquiry and respond to inquiries in the order they are received. Please note, response times are currently delayed due to an influx of inquiries, and our Support team is working as quickly as possible to get to your questions.
General information
Issue description
Hi, I have encountered a Issue with Braintree Drop-In UI in OS Yosemite in the browser Safari 10.1.2 and 9.1.2 on the desktop the 3D securcode pop-up is not opened I ask to verify the problem and resolve... Thanks