tthieu
commented
1 year ago Reproduce steps: 1) call cardClient.tokennize() -> got cardNonce, 2) create a ThreeDSecureRequest with amount, versionRequested (Version 2), nonce, ichallengeRequested (true) 3) call threeDSecureClient.performVerification() -> threeDSecureLookupResult is not null
threeDSecureClient.performVerification(requireActivity(), request) { threeDSecureLookupResult, _ -> if (threeDSecureLookupResult != null) { threeDSecureClient.continuePerformVerification(requireActivity(), request, threeDSecureLookupResult) } }
4) call continuePerformVerification() 5) 3DS view (Checkout Secure) asked for confirmation on an user's bank app, but user didn't see any 3DS verification requests in his bank app
Results:
- No three3DSecureResult or Exception from the library.
sshropshire
hollabaq86
sarahkoop
Braintree SDK Version
4.26.1
Environment
Production
Android Version & Device
OnePlus, Android 12
Braintree dependencies
implementation "com.braintreepayments.api:card:4.26.1" implementation "com.braintreepayments.api:three-d-secure:4.26.1" implementation 'com.braintreepayments:card-form:5.4.0'
Describe the bug
Our user inputted his card, then our app opened the screen "Secure Checkout" to ask the user to open his bank app (Finland) to authenticate the payment input. However, he saw no 3DS verification requests in his bank app. Then he returned to our app but still saw the "Secure Checkout" screen.
I checked the log and saw this log. It seems the issue coming from the braintree library.
To reproduce
nothing. The user got a braintree token, but it seems to fails in performVerification(). The user can see the "Checkout Secure" screen.
Expected behavior
The Braintree library notifies the bank app to authenticate the payment input. This issue happens to several users, not all. I tried reproducing the problem with the same bank card, but nothing happened on my side.
Screenshots
No response