search

braintree / braintree_dotnet

Braintree .NET library
https://developer.paypal.com/braintree/docs/start/overview
MIT License
136 stars 73 forks source link

408 Request Timeout while processing transactions in Sandbox #95

Closed jimbergstrom closed 4 years ago

jimbergstrom commented 4 years ago

General information

Issue description

We're seeing instances where calling Sale() causes our application to pause for several seconds before throwing a Braintree.Exceptions.UnexpectedException. Digging into the exception, the response code is 408 request timeout. We see periods where most requests will fail in this manner and then things go back to normal

We're running the same code in production and thankfully not seeing issues there.

braintreeps commented 4 years ago

Hi @jimbergstrom, please contact Support with some timestamps of sale calls that are timing out. They can assist in checking our logs to see if there's any additional information we can provide.