gnutls_handshake() failed: Error in the pull function.

[pumpernikiell]

General information

• SDK/Library version: 6.9.0
• Environment: Production
• Language, language version, and OS: PHP 8.2.2 on Ubuntu 18.04.6 LTS, "ssl_version": "GnuTLS\/3.5.18", "libz_version": "1.2.11",

Issue description

Sometimes an error occurs while generating token using ClientToken::generate()

[hollabaq86]

👋 @pumpernikiell, thanks for reaching out. We throw that exception when we receive CURLE_SSL_CONNECT_ERRORs (errorCode 35), Support is going to need more information to dig in further.

Can you contact Support referencing this issue, along with the following information:

• when did these errors start appearing?
• have you made any recent updates to your integration shortly before these errors started appearing?
• this is only happening when trying to generate a client token? No other API calls?
• timestamps or errors, or how frequently it's happening (once a day? once a week?)
• timestamps of failed calls, especially, would be helpful.
• IP addresses of your server that experienced these failed requests