brave / brave-browser

Brave browser for Android, iOS, Linux, macOS, Windows.
https://brave.com
Mozilla Public License 2.0
17.64k stars 2.3k forks source link

"Access denied, download interrupted" message when trying to install extensions #23650

Open teemo10 opened 2 years ago

teemo10 commented 2 years ago

Description

Whenever I try to install an extension from the chrome web store it fails. Something to do with download error.

Steps to Reproduce

  1. Try installing the following extension: https://chrome.google.com/webstore/detail/crxmouse-chrome-gestures/jlgkpaicikihijadgifklkbpdajbkhjo
  2. After hitting the "Add Extension" button on the button that comes up, I can see an attempt to start downloading the extension file (".crx")
  3. The download hangs at: "Starting" and then fails with: "Failed - Network timeout"
  4. then I get the "Access denied" message with the following details: "Download interrupted ".
  5. This occurs when attempting to install any extension from the chrome web store.

Actual result:

Displays error message "Access Denied" with "Download interrupted ". Screen Shot 2022-06-23 at 6 21 32 PM

Expected result:

Extension to successfully install and work.

Reproduces how often:

Consistently

Brave version (brave://version info)

[Version 1.40.105 Chromium: 103.0.5060.53 (Official Build) (arm64)]

Version/Channel Information:

Other Additional Information:

rebron commented 2 years ago

@teemo10 Looks like you're on the most recent version. I tried downloading that same extension and couldn't reproduce. Are you on a VPN? Trying to think what else could could do it.

Can you try installing another extension?

teemo10 commented 2 years ago

@rebron - thanks for the ping, did a little more digging, and updated my original post. Its actually not similar to the issue I linked to earlier. This is strictly to do with the extension file not downloading successfully, so I get the error message "Access Denied" and "Download interrupted". And yes, this occurs when attempting to install any extension, I tried with a number of random extensions.

rebron commented 2 years ago

@teemo10 Were you able to successfully install any extensions?

teemo10 commented 2 years ago

@rebron - No, I was unable. I consistently run into the same issue when trying to install any extensions from the chrome web store.

teemo10 commented 2 years ago

@rebron - still running into this. Any more information I can provide to help resolve the issue?

florian-guillemard commented 2 years ago

For me, one week it is OK, and the other one it is not 😭 https://github.com/brave/brave-browser/issues/23412#issue-1268291467

teemo10 commented 2 years ago

Great, let me know the week it works for you and I'll install all my required extensions that week before things go down again. 😂

florian-guillemard commented 2 years ago

I just tried something..

Download the CRX file throught PostMan Put Brave in Dev Mode on brave://extensions Drag and drop the file on the browser

It works for me like that.

Seems that the download is stop just before the end!

If it can help you 😇

Anishali2 commented 5 months ago

Step 1: image

Step 2: Just stop this for https://chromewebstore.google.com/ image