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brave / brave-browser

Brave browser for Android, iOS, Linux, macOS, Windows.
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Unable to create an Outlook account #25854

Open softvision-oana-arbuzov opened 2 years ago

softvision-oana-arbuzov commented 2 years ago

Description

Unable to create an Outlook account, Captcha verification keeps being displayed.

Steps to Reproduce

  1. Navigate to https://signup.live.com/signup?lcid=1033&wa=wsignin1.0&rpsnv=13&ct=1665116900&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26signup%3d1%26RpsCsrfState%3dbcb0bd74-e796-7e07-bedb-e375ba6d45f2&id=292841&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015&lic=1&uaid=101c38918df1417394ecd7c8b2c2c35f
  2. Fill in the necessary data.
  3. Complete the Captcha verification.
  4. Observe the behavior.

Actual result:

The account is not created and Captcha verification is displayed again.

Expected result:

The account is successfully created and redirect to https://outlook.live.com/mail/0/ is performed.

Reproduces how often:

Always.

Brave version (brave://version info)

Revision | 182570408a1f25ab2731ef5f283b918df9b9f956-refs/branch-heads/5249_91@{#6} OS | Windows 10 Version 21H2 (Build 19044.2006) Brave version: 1.44.108 Chromium: 106.0.5249.103 (Official Build) (64-bit) UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36

Version/Channel Information:

Reproducible with the current release version.

Other Additional Information:

Miscellaneous Information:

  1. This issue was previously reported here: https://github.com/webcompat/web-bugs/issues/111958

  2. Screenshot attached image image

  3. Console log: image

rebron commented 2 years ago

cc: @ryanbr

Hi @softvision-oana-arbuzov Can you try turning shields down and see if that lets you through.

softvision-oana-arbuzov commented 2 years ago

@rebron I've kind of misread the questions and reply with yes (I've updated them), but the issue still reproduces when disabling the shield or rewards.

Nihal-Raj commented 2 years ago

Changing Block third-party cookies to Allow all cookies under Settings < Privacy and security < Clear cookies and site data allowed me to create the account.

Termite728 commented 2 years ago

additional info: (reproduced Firefox & Brave) https://answers.microsoft.com/en-us/microsoftedge/forum/msedge_issue-msedge_win10/captcha/9db6e466-ab6d-43eb-b917-93192b05e72b I commit to Nihal-Raj to test his steps

Termite728 commented 2 years ago

Nihal-Raj is correct; My drill down to browser settings is as such:

Firefox settings, privacy, cookies, manage-exceptions: live.com=allow Brave settings, privacy, cookies: allow all cookies