`There was a network issue connecting to Leo...` message is shown each time you start a new conversation after getting `This conversation is too long...`

hffvld commented 7 months ago

Description:

There was a network issue connecting to Leo... message is shown each time you start a new conversation after getting This conversation is too long....

Steps to Reproduce

Launch Brave
Open Leo > Start conversation
Continue until you see the This conversation is too long... message (you should send ~10 - 12 queries to hit this message)
Tap the Eraser button in the top right corner
Send a new query > Observe the There was a network issue connecting to Leo... message

Actual result:

There was a network issue connecting to Leo... message is shown each time you start a new conversation after getting This conversation is too long....

`This conversation is too long...`	`There was a network issue connecting to Leo...`

https://github.com/brave/brave-browser/assets/128532965/2c90ed8c-7a69-4922-8baa-cd52d5eb3309

Expected result:

No There was a network issue connecting to Leo... message must be seen if there is no REAL network connection issue.

Reproduces how often: [Easily reproduced, Intermittent Issue]

Easily reproduced

Brave Version:

Brave build: 1.63.2 (183)
BraveCore: 1.63.183 (122.0.6261.128)

Can you reproduce this issue with the most recent build from TestFlight? YES
Can you reproduce this issue with the previous version of the current build from TestFlight? YES
Can you reproduce this issue with the current build from AppStore? YES

Device details:

iPhone 14 / iOS 17.4.1

Website problems only:

Does the issue resolve itself when disabling Brave Shields?
Is the issue reproducible on the latest version of Mobile Safari?

Additional Information

macdanny commented 7 months ago

I believe I am having this issue also. I just signed up for Premium last night and had a single conversation that proceeded until I got the "conversation too long" message. At that time I did not continue. Today, I can't use it at all. I am on Version 1.64.113 Chromium: 123.0.6312.86 (Official Build) (64-bit) on Fedora.

macdanny commented 7 months ago

It's working for me again so in my case maybe this was just a glitch.

macdanny commented 7 months ago

Nope ... I had another conversation that ran too long and now I can't use it again. Maybe it resets every day or something.

Watney commented 2 months ago

Another Premium user has unexpectedly encountered the same connection error across all models. Only I’m on Windows.

Repeatedly tapping "refresh" eventually allows Leo to connect, though this is not a permanent solution.

brave / brave-browser