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brave / browser-laptop

[DEPRECATED] Please see https://github.com/brave/brave-browser for the current version of Brave
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White Screen Crash on Win 8 #7355

Closed srirambv closed 6 years ago

srirambv commented 7 years ago

Reported by community user https://community.brave.com/t/white-screen-crash-on-win-8/1373

The Completely Blank Window (reported on a Mac after update) also happens intermittently on Win 8, not Win 8 Pro. During a EXCESSIVE Brave resource response time period I used Task Manager on Win 8 Pro to dismiss (kill) some of the 14 BRAVE background processes and immediately got the Brave Browser WhiteOut or White or Blank screen.

Brax-Me commented 7 years ago

Here are the dump files

Brax-Me commented 7 years ago

Yowza, that’s a big file. Choose Files Try again with a file smaller than 10MB?

I can share them on Brax.Me

Brax-Me commented 7 years ago

https://brax.me/room/braveonbraxme

487.92 MB in Room Files E2eNerd @e2eWireless

srirambv commented 7 years ago

cc: @bridiver @bsclifton

bridiver commented 7 years ago

what version of Brave?

Brax-Me commented 7 years ago

13.2 to 13.4
Was less frequent on HP Laptop Win 8 w/13.0 or 13.1

13.2 had 100% repro with moving link text out of box within Brax (same HP Win 8)

BTW Win 8 Pro on Asus Laptop never (very rarely) had any Brave Browser issues.
FWIW Brax.Me is best/most secure and stable encrypted product freely available anywhere!

Brax-Me commented 7 years ago

See Brax for updated dump file from killing single background process (due to unresponsive Brave Browser State).