braze-inc / braze-flutter-sdk

Public repo for the Braze Flutter SDK
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Missing information on braze content cards when resending campaign #68

Open sam-nixplay opened 1 month ago

sam-nixplay commented 1 month ago

Whenever we do an edit on a campaign and resend it to the users, the content card information received from the Braze SDK when calling braze.getCachedContentCards(), it returns the right amount of content cards, however the edited ones are missing all of their information like (see attachted screenshot from visual studio code debugging)

Screenshot 2024-03-27 at 16 06 15
hokstuff commented 1 month ago

Hi @sam-nixplay,

Can you send an email with more information to support@braze.com so we can understand the context around your issue? Please include responses to:

  1. What was in your campaign originally, and what did you edit it to?
  2. getCachedContentCards() grabs the cached content cards, so it may be out of date. Have you tried using subscribeToContentCards() and then calling requestContentCardsRefresh() to ensure that you are getting the up-to-date list of cards?
  3. Attach your campaign(s) to the email so the Support team is able to debug further. Also, include a link to this Github public issue.

Thanks!