[Bug]: iOS Rich Push Notifications

idamaeng commented 2 weeks ago

Braze Unity SDK Version

6.0.0

Steps To Reproduce

Create a XCode project out of your Unity project
Follow these steps https://braze-inc.github.io/braze-swift-sdk/tutorials/braze/b2-rich-push-notifications
Upload your build to testflight
Send a test push including a image

Expected Behavior

Receiving a push notification including the image.

Actual Incorrect Behavior

Receiving a push notification without the image

Verbose Logs

No response

Additional Information

No response

idamaeng commented 2 weeks ago

Maybe its worth mentioning that I needed to rearrange the build phase of the main target to be able to build. Actually I moved Embed Frameworks and Embed Foundation Extension as high as possible

idamaeng commented 2 weeks ago

Do you need further info?

vanessaland commented 2 weeks ago

Hi @idamaeng ,

Thanks for reaching out! Here are some things you can try:

On the Targets > NotificationService configurations page, ensure that you are adding the BrazeNotificationService module under General > Frameworks and Libraries
Ensure you have all the necessary components in your NotificationService class (tutorial)

If you are still experiencing this issue, can you please contact support@braze.com with more information:

Attach verbose logs when reproducing this issue
Attach your code file/snippet for NotificationService.swift
Attach a screenshot of your Targets > NotificationService configurations page
Mention the Braze Unity SDK version you are on and which XCode version you are on
Add a link to this Github issue for reference

The Braze Support team should help with diagnosing the root cause of this issue!

Thanks!

idamaeng commented 1 week ago

Thanks for the reply. You are referring to the steps I already tried. See the tutorial link I initially posted in my bug description :). Trying my luck with sending a mail to your support team.

braze-inc / braze-unity-sdk