Purpose: Ensure the user has access to help if they encounter issues or need guidance.
Design: Include a clearly visible Help or Support button, either in the navigation or footer.
Provide a FAQ, chat support, or a link to customer support channels.
Example: A small question mark icon at the bottom right corner that opens up a help center or live chat.
Help and Support
Purpose: Ensure the user has access to help if they encounter issues or need guidance.
Design: Include a clearly visible Help or Support button, either in the navigation or footer. Provide a FAQ, chat support, or a link to customer support channels.
Example: A small question mark icon at the bottom right corner that opens up a help center or live chat.