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brickfield / moodle-mod_board

The Board module for Moodle is a plugin that enables a post-it board activity for students.
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Receiving this error: Failed to execute 'send' on 'XMLHttpRequest' #136

Closed jcmoodle closed 2 weeks ago

jcmoodle commented 5 months ago

Hello,

We have a Moodle 4.1.10 (Build: 20240422) site running on an ubuntu 20.04 server. We are using NGINX and PHP 8.1. We have the version '1.401.03 (Build 2022040112)' of the mod_board plugin installed.

We can add the mod_board activity to a course, however, when we click on the activity it tries to send it's payload it seems that there is an empty string or file.

This is what we are seeing: Error: Failed to execute 'send' on 'XMLHttpRequest': Failed to load 'https://www.domain.com/lib/ajax/service.php?sesskey=o8uaAwZ2il&info=mod_board_get_configuration'. at Object.send (https://www.domain.com/lib/javascript.php/1714501038/lib/jquery/jquery-3.6.1.min.js:2:82858) at Function.ajax (https://www.domain.com/lib/javascript.php/1714501038/lib/jquery/jquery-3.6.1.min.js:2:78435) at Object.call (https://www.domain.com/lib/requirejs.php/1714501038/core/first.js:20:2746) at https://www.domain.com/lib/requirejs.php/1714501038/core/first.js:2699:305 at Object.initialize (https://www.domain.com/lib/requirejs.php/1714501038/core/first.js:2699:454) at https://www.domain.com/mod/board/view.php?id=61831&forceview=1:803:85 at Object.execCb (https://www.domain.com/lib/javascript.php/1714501038/lib/requirejs/require.min.js:5:12861) at b.check (https://www.domain.com/lib/javascript.php/1714501038/lib/requirejs/require.min.js:5:6615) at b.enable (https://www.domain.com/lib/javascript.php/1714501038/lib/requirejs/require.min.js:5:9363) at b.init (https://www.domain.com/lib/javascript.php/1714501038/lib/requirejs/require.min.js:5:5721)

And

{ "error": "Coding error detected, it must be fixed by a programmer: Invalid json in request: Syntax error", "errorcode": "codingerror", "stacktrace": "* line 63 of /lib/ajax/service.php: coding_exception thrown\n", "debuginfo": "\nError code: codingerror", "reproductionlink": "https://www.domain.com/" }

Give us a place to look at / more insight on this, what could be causing this?

learningtechnologyservices commented 1 month ago

Hi there @jcmoodle , many thanks for reporting this issue, and we'll start investigating shortly! Regards Karen

learningtechnologyservices commented 1 month ago

Hi again, @jcmoodle !

Would it be possible for the plugin to be completely uninstalled and then reinstalled again, on the Moodle site in question? We want to rule out any upgrade issues with database records. If the error still appears after that, we'll try to investigate further then.

Regards Karen

learningtechnologyservices commented 2 weeks ago

Hi there, we have just listed new releases for Board, for 4.1/4.2/4.3 & 4.4/4.5.

If this issue is still occurring with your site with these new releases, please re-open this issue. TIA!