Open AleczPatricio opened 1 year ago
@AleczPatricio: Some questions to help us narrow down the problem.
Once I've heard back from you with those details we can further debug.
In developer tools
@sorokinmsu: Thanks for the detail. We've now had a few of these incidents reported but have been unable to reproduce it in-house. As mentioned in the prior comment, perhaps the best way to get you working again would be to try Zui Insiders (https://github.com/brimdata/zui-insiders) since it has equivalent/more functionality than Brim but its Zed lake storage (where this error is coming from) is several months newer and therefore whatever triggered the problem you're seeing has likely already been fixed. Zui Insiders is beta-like software in preparation for the arrival of Zui v1.0 which will take the place of Brim going forward. That Brim/Zui transition is set to happen within a couple weeks so you could also wait for that. Finally, if you'd like to help us figure out the problem on the Brim software you're running today, the most helpful thing you could do would be to quit the app and then ZIP up the %APPDATA%\Brim
directory and send it to us so we can see if the Zed lake storage is somehow corrupted. I understand that due to the sensitive nature of data often imported into Brim this may not be feasible, though. If it's something you'd be willing to do through a more private channel, you could send it to us either through the Brim public Slack (I'm @Phil Rzewski
on there) or email it to support@brimdata.io.
@AleczPatricio @sorokinmsu: As you may have seen, Zui v1.0.0 has been released. Therefore, if you've not already tried Zui Insiders, you should be able to use the GA Zui v1.0.0 instead (and on Windows for instance, Brim v0.31.0 will automatically download & install Zui next time you launch it while connected to the Internet). It would help to know if you can successfully import pcaps now or if we still have a bug here. Will wait for your reply. Thanks!
@AleczPatricio @sorokinmsu: Have either of you been able to try Zui and confirm if you can import pcaps successfully now?
Al intentar abrir un archivo de tipo .pcap Brim me muestra el mensaje "Config Journal unavailable after 10 attemps" (ver la imagen adjunta).
He visto la documentacion de resolución de problemas pero no aparece algo similar. He probado reinstalando brim y no ha funcionado. He revisado la configuración y se ve todo en orden.
Quedo atento a sus comentarios.
Saludos.