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broadinstitute / seqr

web-based analysis tool for rare disease genomics
GNU Affero General Public License v3.0
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Unable to access project variant search #4210

Closed divinemarcelino closed 3 weeks ago

divinemarcelino commented 3 weeks ago

Describe the bug I was able to use project variant search last week, however, when I tried to use today, it only showed me a white screen.

Link to page(s) where bug is occurring https://seqr.broadinstitute.org/variant_search/project/R0687_meei_janeywiggs_germline

Scope of the bug Are you experiencing this issue in all projects? Within specific families within one project? Yes. All projects in my seqr account

Screenshots If applicable, add screenshots to help explain your problem.

hanars commented 3 weeks ago

Also an issue with family search within the project: https://seqr.broadinstitute.org/variant_search/family/F044057_fph015

hanars commented 3 weeks ago

This bug is browser specific - the page loads in Chrome but not in Safari (and potentially other browsers). Since seqr is only supported in Chrome, we will not be remedying this issue, and ask that you instead use seqr in a supported browser