Push notification registration fails

[martijnpoppen]

Client version

Develop

Node version

18

Operating System type

Other

Operating system version

10

Describe the bug

Hi bropat I have some users on Homey who report that they dont receive notification info. After receiving their logs i see the following:

[EufyLibrary] Retry to register/login for push notification
[EufyLibrary] Push notification connection closed
[EufyLibrary] Retry to register/login for push notification in 20 seconds...
[log] [Device] homebase2 - CMD_SET_ARMING => CMD_SET_ARMING
[EufyLibrary] Retry to register/login for push notification
[EufyLibrary] Push notification connection closed
[EufyLibrary] Retry to register/login for push notification in 30 seconds...

    stderr:
            stringifyJson: [Function: stringify],
        retry: {
          limit: 3,
          methods: [ 'POST' ],
          statusCodes: [
            408, 413, 429, 500,
            502, 503, 504, 521,
            522, 524
          ],
          errorCodes: [
            'ETIMEDOUT',
            'ECONNRESET',
            'EADDRINUSE',
            'ECONNREFUSED',
            'EPIPE',
            'ENOTFOUND',
            'ENETUNREACH',
            'EAI_AGAIN'
          ],
          maxRetryAfter: undefined,
          calculateDelay: [Function: calculateDelay],
          backoffLimit: Infinity,
          noise: 100
        },
        localAddress: undefined,
        method: 'POST',
        createConnection: undefined,
        cacheOptions: {
          shared: undefined,
          cacheHeuristic: undefined,
          immutableMinTimeToLive: undefined,
          ignoreCargoCult: undefined
        },
        https: {
          alpnProtocols: undefined,
          rejectUnauthorized: undefined,
          checkServerIdentity: undefined,
          certificateAuthority: undefined,
          key: undefined,
          certificate: undefined,
          passphrase: undefined,
          pfx: undefined,
          ciphers: undefined,
          honorCipherOrder: undefined,
          minVersion: undefined,
          maxVersion: undefined,
          signatureAlgorithms: undefined,
          tlsSessionLifetime: undefined,
          dhparam: undefined,
          ecdhCurve: undefined,
          certificateRevocationLists: undefined
        },
        encoding: undefined,
        resolveBodyOnly: false,
        isStream: false,
        responseType: 'json',
        url: URL {
          href: 'https://firebaseinstallations.googleapis.com/v1/projects/batterycam-3250a/installations',
          origin: 'https://firebaseinstallations.googleapis.com',
          protocol: 'https:',
          username: '',
          password: '',
          host: 'firebaseinstallations.googleapis.com',
          hostname: 'firebaseinstallations.googleapis.com',
          port: '',
          pathname: '/v1/projects/batterycam-3250a/installations',
          search: '',
          searchParams: URLSearchParams {},
          hash: ''
        },
        pagination: {
          transform: [Function: transform],
          paginate: [Function: paginate],
          filter: [Function: filter],
          shouldContinue: [Function: shouldContinue],
          countLimit: Infinity,
          backoff: 0,
          requestLimit: 10000,
          stackAllItems: false
        },
        setHost: true,
        maxHeaderSize: undefined,
        signal: undefined,
        enableUnixSockets: false
      }
    },
    message: 'FidRegistrationFailedError: FID registration failed',
    context: { fid: 'eASQfREDACTED' },
    stacktrace: 'FidRegistrationFailedError: FID registration failed\n' +
      '    at PushNotificationService.registerFid (/app/node_modules/eufy-security-client/build/push/service.js:136:19)\n' +
      '    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n' +
      '    at async PushNotificationService.createPushCredentials (/app/node_modules/eufy-security-client/build/push/service.js:200:16)\n' +
      '    at async PushNotificationService._open (/app/node_modules/eufy-security-client/build/push/service.js:646:32)\n' +
      '    at async PushNotificationService.open (/app/node_modules/eufy-security-client/build/push/service.js:708:13)\n' +
      '    at async Timeout._onTimeout (/app/node_modules/eufy-security-client/build/push/service.js:718:21)'
  },
  credentials: undefined,
  renew: false
}
[EufyLibrary] Push notifications are disabled, because the registration failed! { credentials: undefined, renew: false

I hope you have any tips ;)

To reproduce

Unkown

Screenshots & Logfiles

No response

Additional context

No response

[bropat]

Hi @martijnpoppen,

the above log seems to be incomplete. Nevertheless, an error in this source code area is usually caused by an ad blocker such as pi-hole or adguard blocking the DNS query on firebaseinstallations.googleapis.com by returning 0.0.0.0.0 as the IP address. This results in this error message (ECONNREFUSED).

[thoflo-utd]

I am one of the users. There is no such thing installed. I have no adblocker nor pi-hole.

[PhilippEngler]

Another hint: are the users having problems with push connection using ipv6 for internet connection? It seems that the firebaseinstallations-server have sometimes problems with ipv6.