Timeout Errors - Githubissues

browsermedia / browsercms

BrowserCMS: Humane Content Management for Rails

http://browsercms.org

GNU Lesser General Public License v3.0

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Timeout Errors #736

Closed thejrose1984 closed 9 years ago

thejrose1984 commented 10 years ago

I'm noticing timeout errors when trying to add images to the site (screenshot attached). The website was made third-party and browserCMS was included in their code. Is there something that can be done to resolve this issue? 2014-09-12 09_41_21-content library _ add new image

peakpg commented 10 years ago

I would suggest looking at the log files to see if there is more information. It's possible that it might be trying to store files on say, Amazon S3 but the account is expired there.

On Fri, Sep 12, 2014 at 9:43 AM, thejrose1984 notifications@github.com wrote:

I'm noticing timeout errors when trying to add images to the site (screenshot attached). The website was made third-party and browserCMS was included in their code. Is there something that can be done to resolve this issue? [image: 2014-09-12 09_4121-content library add new image] https://cloud.githubusercontent.com/assets/7573083/4250356/beae211a-3a82-11e4-8824-d093f84e521f.png

— Reply to this email directly or view it on GitHub https://github.com/browsermedia/browsercms/issues/736.

thejrose1984 commented 10 years ago

I checked the log files and ran a grep command with the following keywords:

timeout
time out
error
amazon None of the output points to anything regarding the recent issue. Output for "grep timeout production.log" shows issues from 2-3 months ago, but nothing recent. Output for "grep amazon production.log" simply shows any instance where a file was redirected to an Amazon S3 account.

Any other suggestions or alternate keywords to use with grep?

thejrose1984 commented 9 years ago

Any other suggestions or alternate keywords to use with grep?

thejrose1984 commented 9 years ago

Please note this issue occurs with any instance where files are being uploaded through BrowserCMS (another end user reports issues uploading an image when adding an "event"). I checked the logs again and found nothing indicating an error or timeout. Please advise.