Can't seem to run the Script in Cohesity OS 6.8

[rkawecki-eq]

Can't seem to run the Script in Cohesity OS 6.8.

Here are the errors

[support@cohesity]$ ./extendRetention.py -s cohesity.company.com -u svc_cohesity_scripts -d equitable.int -j '_PRODDWMY3' -wr 35 -w 6 -mr 84 -m 1 -yr 84 -y 1 Traceback (most recent call last): File "./extendRetention.py", line 9, in from pyhesity import * File "/cohesity_users_home/support/pyhesity.py", line 36, in import requests File "/home/cohesity/bin/support-toolbox/libraries/dcr/libraries/requests/init.py", line 48, in from charset_normalizer import version as charset_normalizer_version File "/home/cohesity/bin/support-toolbox/libraries/dcr/libraries/charset_normalizer/init.py", line 24, in from .api import from_bytes, from_fp, from_path, normalize File "/home/cohesity/bin/support-toolbox/libraries/dcr/libraries/charset_normalizer/api.py", line 43 sequences: bytes, ^ SyntaxError: invalid syntax

[bseltz-cohesity]

What exact version are you running? I'm testing this on 6.8.1_u6_release-20231115_72da2790 and it is working fine.

[bseltz-cohesity]

It would seem like the support-toolbox installation is incomplete. You can try typing this command:

export PYTHONPATH=/usr/lib/python2.7/site-packages:$PYTHONPATH

then try running the script again

[rkawecki-eq]

Hi Brian,

We are on 6.8.1_u5_release-20230907_89061e30

[rkawecki-eq]

Hi,

Done. I think I'm getting the same error(s)

@. ~]$ export PYTHONPATH=/usr/lib/python2.7/site-packages:$PYTHONPATH @. ~]$ ./extendRetention.py -s cohesity01b-wat.equitable.int -u svc_cohesity_scripts -d equitable.int -j '_PRODDWMY16' -wr 35 -w 6 -mr 84 -m 1 -yr 84 -y 1 Traceback (most recent call last): File "./extendRetention.py", line 9, in from pyhesity import * File "/cohesity_users_home/support/pyhesity.py", line 36, in import requests File "/usr/lib/python2.7/site-packages/requests/init.py", line 58, in from . import utils File "/usr/lib/python2.7/site-packages/requests/utils.py", line 25, in from . import certs File "/usr/lib/python2.7/site-packages/requests/certs.py", line 19, in from certifi import where File "/home/cohesity/bin/support-toolbox/libraries/dcr/libraries/certifi/init.py", line 1, in from .core import contents, where File "/home/cohesity/bin/support-toolbox/libraries/dcr/libraries/certifi/core.py", line 16 def where() -> str: ^ SyntaxError: invalid syntax @.*** ~]$

[rkawecki-eq]

Sorry. Similar errors, more of them, and different lines

[bseltz-cohesity]

OK try this to start a python virtual environment:

python3 -m venv myenv
source myenv/bin/activate
pip3 install requests

then run your script. When done, type this to exit the python virtual environment:

deactivate

[rkawecki-eq]

Yup. That worked

Running bash from SSH_CONNECTION: 10.10.0.165 52527 10.10.0.175 22 Commands are being logged. Precede log comments with '#'. @. ~]$ ls extendRetention.py pyhesity.py pyhesity.pyc smtptool.py @. ~]$ python3 -m venv myenv @. ~]$ source myenv/bin/activate (myenv) @. ~]$ pip3 install requests Requirement already satisfied: requests in /home/cohesity/6.8.1_u5_release-20230907_89061e30/crux/bin/support-toolbox/libraries/dcr/libraries Requirement already satisfied: charset-normalizer~=2.0.0; python_version >= "3" in /home/cohesity/6.8.1_u5_release-20230907_89061e30/crux/bin/support-toolbox/libraries/dcr/libraries (from requests) Requirement already satisfied: certifi>=2017.4.17 in /home/cohesity/6.8.1_u5_release-20230907_89061e30/crux/bin/support-toolbox/libraries/dcr/libraries (from requests) Requirement already satisfied: urllib3<1.27,>=1.21.1 in /home/cohesity/6.8.1_u5_release-20230907_89061e30/crux/bin/support-toolbox/libraries/dcr/libraries (from requests) Requirement already satisfied: idna<4,>=2.5; python_version >= "3" in /home/cohesity/6.8.1_u5_release-20230907_89061e30/crux/bin/support-toolbox/libraries/dcr/libraries (from requests) You are using pip version 9.0.3, however version 23.3.2 is available. You should consider upgrading via the 'pip install --upgrade pip' command. (myenv) @. ~]$ ./extendRetention.py -s cohesity01b-wat.equitable.int -u svc_cohesity_scripts -d equitable.int -j '_PRODDWMY16' -wr 35 -w 6 -mr 84 -m 1 -yr 84 -y 1 Connected! Job: 10PM_PROD_DWMY16_VM_BAR 2023-12-17 22:00:01 extending retention to 2024-01-21 22:00:01 2023-12-10 22:00:00 extending retention to 2024-01-14 22:00:00 Job: 9PM_PROD_DWMY16_VM_CONFIG_BAR 2023-12-17 21:00:00 extending retention to 2024-01-21 21:00:00 2023-12-10 21:00:01 extending retention to 2024-01-14 21:00:01 Job: 1130PM_GRPPRDSQLP01_PROD_DWMY16_AGENT_BAR 2023-12-17 23:30:01 extending retention to 2024-01-21 23:30:01 2023-12-10 23:30:01 extending retention to 2024-01-14 23:30:01 Job: 7PM_EQWATIFSFSP08_PROD_DWMY16_VM_BAR 2023-12-17 19:00:00 extending retention to 2024-01-21 19:00:00 2023-12-10 19:00:01 extending retention to 2024-01-14 19:00:01 Job: 7PM_EQWATIFSFSP10_PROD_DWMY16_VM_BAR 2023-12-17 19:00:00 extending retention to 2024-01-21 19:00:00 2023-12-10 19:00:01 extending retention to 2024-01-14 19:00:01 Job: 7PM_IFSFSP03_PROD_DWMY16_VM_WAT 2023-12-17 19:00:04 extending retention to 2024-01-21 19:00:04 Job: 7PM_EQWATIFSFSP06_IFSFSP04_PROD_DWMY16_VM_BAR 2023-12-17 19:00:00 extending retention to 2024-01-21 19:00:00 2023-12-10 19:00:01 extending retention to 2024-01-14 19:00:01 Job: 9PM_PROD_DWMY16_VM_BAR 2023-12-17 21:00:00 extending retention to 2024-01-21 21:00:00 2023-12-10 21:00:01 extending retention to 2024-01-14 21:00:01 (myenv) @. ~]$ deactivate -bash: $1: unbound variable @.*** ~]$

[bseltz-cohesity]

OK so that tells me that there's something wrong with the support-toolbox install. I'm going to report that back to the support case. In the meantime, you can use those steps as a workaround.

[bseltz-cohesity]

For anyone else reading this issue, the issue is the python module dependencies, which is a common problem with python scripts. We found several solutions: 1) Use a virtual environment (as mentioned above), 2) run the script on another machine where python is setup as needed, or 3) compile the script into a stand alone executable that has all the dependencies baked in. That's what we did here. I published compiled versions of the extendRetention script, for linux: https://github.com/bseltz-cohesity/scripts/tree/master/linux/extendRetention and for windows: https://github.com/bseltz-cohesity/scripts/tree/master/windows/extendRetention

[rkawecki-eq]

Any idea?

C:\Temp>extendRetention -s cohesity01b-wat.equitable.iont -u svc_cohesity_scripts -d equitable.int -j '_PRODDWMY3' -wr 35 -w 6 -mr 84 -m 1 -yr 84 -y 1 HTTPSConnectionPool(host='cohesity01b-wat.equitable.iont', port=443): Max retries exceeded with url: /login (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x000001957523D430>: Failed to resolve 'cohesity01b-wat.equitable.iont' ([Errno 11001] getaddrinfo failed)")) Not Connected Traceback (most recent call last): File "extendRetention.py", line 73, in TypeError: 'NoneType' object is not iterable [20300] Failed to execute script 'extendRetention' due to unhandled exception!

[rkawecki-eq]

Ignore. Had a typo

[rkawecki-eq]

Hi,

Is there a parameter for putting in the username password?

[bseltz-cohesity]

username parameter is -u or --username there is no password parameter. The script will prompt for the password and store it for future use. If needed I can add a password parameter.

[rkawecki-eq]

When suing the EXE how does the password get stored? Does the storage of the password persist Windows reboots?