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buckaroo-it / WooCommerce

Repository containing the WooCommerce Payment Plugin by Buckaroo
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Order status payment complete not working #239

Closed Coders91 closed 2 months ago

Coders91 commented 2 months ago

Hello,

I believe this is similar to the other open issue but since my decimal settings are stock, i decided to open a new issue. The problem is that orders fully paid with all payment methods never get the payment status completed. Other statuses like failed do work. Can we expect a fix?

Buckaroo-Rene commented 2 months ago

Hello @Coders91,

Thank you for contacting us. Can you give me an transaction key from one of your recent transactions? You can find this by logging in into the [Buckaroo Plaza](https://plaza.buckaroo.nl/a and then go to the transaction overview and click on the last transaction.

Then I can check if it isn't something with the PUSH messages in your connectopn because we don't experience the issue you are facing for orders not being updated.

Please let me know.

Best Regards, René Licher

Coders91 commented 2 months ago

60B0A9F575CC44259BBBE77CC5A4EFD5

I do see that the push has failed because no valid url was provided. What url are we talking about and where can i set this?

Buckaroo-Rene commented 2 months ago

@Coders91 , Please refer to the installation manual with the part about the PUSH messages: https://docs.buckaroo.io/docs/woocommerce-configuration

I have already applied the changes and you should be able to get a proper update for the orders now. With your website URL (https://[YOURWEBSITE].nl/?wc-api=WC_Push_Buckaroo

Best Regards, René Licher

Buckaroo-Rene commented 2 months ago

@Coders91 ,

Please check your test order 11554. That should have the correct status now, or you can try a new order instead.

Best Regards, René

Coders91 commented 2 months ago

@Buckaroo-Rene

It does seem to be working now, thank you for your help.