CSA sees if End User has seen message

rasmusei commented 2 years ago

AS A CSA I WANT TO have messages marked as delivered and read by End User SO THAT I have confirmation that End User has received and seen my message

Acceptance Criteria

[ ] When message has been delivered then above the message text "saadetud" with timestamp is displayed: text color rgb(167, 169, 171), font size 0,8rem, timestamp format: HH:mm:ss
[ ] When message has been read then next to the delivered information, new text "loetud" with timestamp is displayed: text color rgb(167, 169, 171), font size 0,8rem, timestamp format: HH:mm:ss
[ ] All End User messages have sent timestamp above the message.

GUI

[ ] Listen to an SSE feed
[ ] Message contains appropriate information marked accordingly
[ ] According to Figma design

DSL

[ ] Request to current Ruuter endpoint making entries to message database table
[ ] Entry event is marked as message_read
[ ] GUI fetches messages AS IS, nothing specific is done on DSL-side

helemand commented 1 year ago

Example to send event as a new message:

curl --location --request POST 'https://localhost:8080/post-message' \
--header 'Cookie:'testCookie' \
--header 'Content-Type: application/json' \
--data-raw '{
    "chatId": "23f2ebbc-90d4-4716-9894-9e14f553a852",
    "authorRole": "end-user",
    "authorTimestamp": "2023-01-13T14:23:52.953Z",
    "content": "some Message Read content",
    "event": "message-read"
}'

CSA can read event from cs-get-new-messages request

sergeirudz commented 1 year ago

PR: https://github.com/buerokratt/Buerokratt-Chatbot/pull/184

ffrose commented 1 year ago

Since End-User messages do not arrive backoffice yet, i will wait for task https://github.com/buerokratt/Buerokratt-Chatbot/issues/250 to get finished before testing this.

ffrose commented 1 year ago

Working as intended.

ffrose commented 1 month ago

[BUG] Every time CSA sends a message, it automatically receives a 'Read/Loetud' notification, even if the End-User has not actually viewed the message. Screencast from 22.08.2024 11:18:52.webm