Open PaulaMerle opened 1 year ago
@PaulaMerle @turnerrainer The requested design here is a new design and its currently needs changes to be done in the database and back-end side to achieve it and will require changes in BYK-Admin (MVP) as well in Chatbot (New Back-office)
Would you like to change to the new design or keep the old one ?
BUG - I put and saves the changes, but the bot does not work. When opening the working hours again , the same clock that you are looking sets the open and closed clock.
@turnerrainer Currently when you check if the organization is within working hours, it will check if your current time (UTC)
is between the start time (UTC)
and end time (UTC)
for the current day.
For example here is the Postgress query part that does that for example for thursday
WHEN current_day.current_day = 'thursday' THEN TO_CHAR(CURRENT_TIMESTAMP, 'HH24:MI:SS') BETWEEN
(SELECT TO_CHAR(value, 'HH24:MI:SS')
FROM thursday_start_time) AND
(SELECT TO_CHAR(value, 'HH24:MI:SS')
FROM thursday_end_time)
There is an edge case
So for example if the current time is 22:00 (10:00 PM) and start time is 21:00 (09:00 PM) & end time is 01:00 (01:00) then it will fail, because 22:00 is not less than 01:00 because 01:00
is a new day time to the data base
But for example if you set the start time from 9:00 AM and end time is (17:00) (05:00 PM), and your current time is for example (13:00) (01:00) then it works fine
So the question here, how can we handle this edge case ?
Tested and done
The functionality is currently not working. Mentioned the bug in #682
AS AN Administrator I WANT TO be able to set or modify organization's working time SO THAT after working hours chatbot will ask End Users contact information when Bürokratt is not able to reply itself
Functionality has been worked out during phase2 development according to task #15, but needs some amendments to be done:
Acceptance Criteria
DSL
GUI