buerokratt / Buerokratt-Chatbot

1 stars 17 forks source link

Statuses for chats closed by CSA #33

Open rasmusei opened 2 years ago

rasmusei commented 2 years ago

AS A CSA I WANT TO have more status options when ending chat SO THAT ended chats can be categorized better for analytic purposes

Acceptance Criteria

GUI

DSL

helemand commented 1 year ago

statuses to send with cs-end-chat request: ACCEPTED HATE_SPEECH OTHER RESPONSE_SENT_TO_CLIENT_EMAIL

ceirowe commented 1 year ago

@rasmusei Prototype updated according to AC-s.

MarkusVeltri commented 1 year ago

Once the tasks #32 is done, I can proceed to work on this task.

MarkusVeltri commented 1 year ago

Tested and done