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buerokratt / Buerokratt-Chatbot

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[BUG] On Hold chat shows bot response after client has left contact details #830

Closed jaX10bt closed 1 month ago

jaX10bt commented 1 month ago

When an end user tries to contact CSA outside of working hours and leaves their contact details, the contact details are forwarded to backoffice with the end users request. However when viewing the chat in the backoffice, it is evident that the bot is trying to respond to the end users last request.

How it is: Image

How it should be: After the end user leaves their contact details and request, the chat should end and the bot should not try to respond.

SanderSepp commented 1 month ago

https://github.com/buerokratt/Chat-Widget/pull/301

ffrose commented 1 month ago

Works as intended.